BAYADA HOME HEALTH CARE INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2011
Key Information
Location & Directions
Service Area
This agency serves patients in PLYMOUTH and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.64% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
smd009
A family friend walked in to check on my mom and the health care person (Mudley)had her head down asleep on the kitchen table. Not a good service.
kate herget
My husband Steve recently had the need for the VNA after a 8 day hospital stay. We found the staff at the Plymouth office very professional as well accommodating. (24 hr delivery on needed supplies). His visiting nurse, Valerie, was a pleasure to have in our home. Friendly, Caring and Supportive. We would absolutely recommend this group to anyone in need. Thanks, Kate & Steve
Erik M. Porter
Overall - very happy with Bayada nursing (most often Valerie) as well as physical therapy support (primarily Mike). My mom has been in and out of the hospital since open heart surgery with some ongoing hiccups so she's struggled a bit and really needed home health care. She had a handful of nurses over the course of about 5 months and most were very caring, kind, consistent, timely, and provided educational support. Mike was great - he also was kind, caring, and supportive. He built a rapport with my mom and it got to the point that she really enjoyed and looked forward to his visits (not necessarily the actual PT). She was happy to "graduate" but does miss the visits. We appreciate the support we received from Bayada.
Art Hooper
The care I received from Bayada was outstanding. I was amazed how quickly they scheduled my home visits and were always on time. I could call with any concerns or questions and they were there to help. I cannot thank the Bayada group enough for the professional care, and service I received. Thanks again to Val, Erin, Jim and Amy.
Allie DeLuca
Horrible company to work with. I told the therapist what 2 days of the week worked best for my dad. After 2 months of no shows I called customer service and the woman I spoke to (Linda Macdonald) questioned me as to where my father was the other 5. She explained that he should not be getting in home care even though he was already approved for it (which took a very long time to get approved for). She knows that he has no phone, or car, or ability to do most things on his own. When I asked for her name she reluctantly gave it and hung up abruptly. The entire interaction was condescending and unprofessional. When I called back to speak to a director, she withheld any information possible and laughed before hanging up again.
Reviews from Google Places for BAYADA HOME HEALTH CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(508) 830-0999Years in Operation
15
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov