ALLIED HEALTH SYSTEMS LLC

springfield, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

Not Available

Years in Operation

14

Location & Directions

Address

1145 MAIN ST. STE 221

SPRINGFIELD, MA

Service Area

This agency serves patients in SPRINGFIELD and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0.87% falls with injury

Low rate of falls with injury

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

93% timely care start

Care started promptly after referral

Better than average

50% improved in mobility

Based on patient outcomes

50% improved in mobility

Based on patient outcomes

36% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
56%
Rated 9 or 10 (Excellent)
66%
Team Gave Professional Care
69%
Team Communicated Well
73%
Discussed Medicines & Safety
66%
Completed Surveys
25
7% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.5%
Flu Vaccination Rate47.0%
Improvement in Walking/Mobility49.6%
Improvement in Bathing83.2%
Improvement in Managing Medications36.1%
Improvement in Getting In/Out of Bed64.1%
Improvement in Breathing52.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score85.5%
Health Info Transfer to Provider81.8%
Health Info Transfer to Patient72.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.7
6 reviews
Gus Vazquez

Gus Vazquez

The service is typical of uncaring, complacent behavior. Because of the shortage of medical workers is it obvious the staff are some work security. Some of the clients (patients) who receive treatment have to endure late arrival even hours after suggested or requested times and often miss medical appointments due to such. My personal experience? I will not use the services any more. One must understand the positive reviews from employees who see no wrong with this company’s lack of empathy or organization but the clients/patients are the ones who suffer the lack of care, understanding and professionalism. Regardless if staff situation care is paramount or must be at least, especially for a company claiming or boasting medical experience…

Verified Google review
Deb H

Deb H

Recently had family that had knee replacement- Allied took referral knowing that they did not have a physical therapist available- she sat at home for weeks without therapy. When she finally saw MD again she had to go back into hospital because of no therapy. How can an agency take a patient knowing they couldn’t provide services? I am disgusted with the actions of this agency and would strongly recommend everyone avoid at all costs.

Verified Google review
Lisa Neverumind

Lisa Neverumind

trully traumatizing experience. This organization should not be in the health care business. The staff is callous and unsympathetic. The office is incompetent. How this mess exists in our health care system is unknown to me. Frankly I would be ashamed to be connected to this disgrace. My family deserves better then 2 minute nursing visits and pathetic home care staff. You should be ashamed of yourselves.

Verified Google review
Hank Schocklee

Hank Schocklee

In a word brutal. Who runs this place? It is a disorganized mess. The office seems to have no idea of what they are doing. Good luck for trying to arrange care for loved ones. They don't adhere to any schedule they make. The nursing visits were so short I don't think they quailfy as any type of care. The general attitude of the employees seems that the patient is lucky to have the nurse there. How they can pretend to have home health staff is beyond me. The aid either was hopelessly late or no showed. I made the mistake of having this pathetic organization into my home. The only satisfaction I gained was firing them and going to a company that could provide the services they promised and did not make excuses. I would say avoid Allied at all costs and go with a real agency.

Verified Google review
Just Concerned

Just Concerned

This company is the most disorganized and sloppily ran company I have EVER dealt with, The "staff" that they sent for my mother's cate changed all of the time, they were late, sat around and texted and watched TV and had to go outside and smoke every half hour, i also believe some items may have been "lost" and still missing. When you call the main office you have people who have NO IDEA what the hell is going on, I talked to someone named Cindy's who was VERY rude and someone named Deb who wasnt much better, I was told the owner was going to help with all of the issues but once again a big ZERO IF YOU NEED HELP WITH A DISABLED OR ELDERLY PERSON. DO NOT CALL THEM!!! THE MANAGEMENT AND STAFF ARE TERRIBLE DO YOURSELF A FAVOR AND CALL ALMA HEALTH SERVICES. .We switched and oh it is soooooooo much better

Verified Google review

Reviews from Google Places for ALLIED HEALTH SYSTEMS LLC. These are real experiences shared by families and patients.