HEALTHPOINT HOMECARE SERVICES LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2016
Key Information
Location & Directions
Service Area
This agency serves patients in SPRINGFIELD and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.87% falls with injury
Low rate of falls with injury
90% timely care start
Care started promptly after referral
43% improved in mobility
Based on patient outcomes
43% improved in mobility
Based on patient outcomes
56% improved in bathing
Based on patient outcomes
54% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Luis Rodriguez
This agency has such an amazing staff! They are great at listening, and communicating within and with pts too, their responses are welcoming and it gives you a sense of relief. I’d give this agency a 5 plus stars ⭐️! Querido something like this
Janet Rivera
I know the office staff and some of the field staff and they are all very professional and welcoming when it comes to communicating and making sure we're good. They go above and beyond for their patients! I'm very pleased and satisfied with this agency! 10 🌟 I give.
Karleen Petersen
This place is horrible! I would never recommend them to anyone. Update: you have seen a family member of mine and service was horrible. Staff rude. Late to appointment. You also have harassed by phone by calling up to 16 times per day.
Rory Guti
this is an exceptional company they provided care for my mother after fall and there service we way beyond favorable they were prompt with any concerns and needs I would recommend them to anyone please keep up the good work
Lameck Mwibanda
Healthpoint Homecare Services has been a lifesaver for our family. Their team has provided exceptional care for our elderly loved one. They are always punctual, attentive to our needs, and treat our family member with the utmost respect and kindness. We highly recommend their services to anyone in need of home care.
Reviews from Google Places for HEALTHPOINT HOMECARE SERVICES LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov