METROCARE OF SPRINGFIELD HOMECARE INC

springfield, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

51-59 TAYLOR STREET, 2ND FLOOR

SPRINGFIELD, MA

Service Area

This agency serves patients in SPRINGFIELD and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate97.5%
Improvement in Walking/Mobility94.5%
Improvement in Bathing85.2%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed91.3%
Improvement in Breathing95.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score67.7%
Health Info Transfer to Provider16.7%
Health Info Transfer to Patient82.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
64 reviews
Pete Clay

Pete Clay

Marisol,the manager of this company metro care doesn't know how to do her job, lack of ethics in this company,she is aware of caregivers who do not meet the requirements to work in the program

Verified Google review
A M

A M

The staff and services are great! They help people obtain all resources needed from Case Management to Nursing Oversight. Everyone in MetroCare has gone above and beyond to serve our members of the community and the clients they serve. If you're looking to keep your loved one safe at home with healthcare services MetroCare is for you.

Verified Google review
Виктория Шеремет

Виктория Шеремет

Caring stuff and great service! It's nice that there are people who speak Ukrainian. Filling out the application form is extremely simple and fast. I'm very glad I got here!

Verified Google review
Mitchell Lopez

Mitchell Lopez

My grandmother was in need of some assistance with her daily personal care but she didn't want to leave her house and move out. MetroCare helped our family get a Home Health Aide who helped my grandmother with basic needs like housekeeping, laundry and sometimes even bathing. My grandmother passed away a few months ago but I know for a fact that MetroCare helped her so that her last months of life were peaceful and stress free. Thank you MetroCare for everything I will always be grateful for the work you guys did!

Verified Google review
Spanish Christian Church A/G

Spanish Christian Church A/G

MetroCare has done an amazing job with providing me with services so that I can help my elderly parents. The staff were super kind and went out of there way to make sure that we felt that they truly cared. This is honestly an amazing help to the community.

Verified Google review

Reviews from Google Places for METROCARE OF SPRINGFIELD HOMECARE INC. These are real experiences shared by families and patients.