WESTERN MASS HOME HEALTH SERVICES INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2015
Key Information
Location & Directions
Service Area
This agency serves patients in SPRINGFIELD and surrounding areas in MA.
Quality Highlights
Based on CMS quality data
0.51% falls with injury
Low rate of falls with injury
55% improved in mobility
Based on patient outcomes
55% improved in mobility
Based on patient outcomes
49% improved in bathing
Based on patient outcomes
49% improved managing meds
Based on patient outcomes
54% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jenn Diaz
Bad for business!! Judy felt uncomfortable giving me information on pay rates!! Smh very unprofessional!
Anthony Bullock
They don’t come to my house when there supposed to. They just show up at my door step unannounced with no call a head of time. They were to come this past Thursday they never showed up so I was with out meds from Thursday to Monday that’s highly illegal they need to do better
Lilian Karanja
No written review provided
Reviews from Google Places for WESTERN MASS HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov