NIGHTINGALE VISITING NURSES

taunton, MAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Key Information

Years in Operation

44

Location & Directions

Address

125 COUNTY STREET

TAUNTON, MA

Service Area

This agency serves patients in TAUNTON and surrounding areas in MA.

Patient Satisfaction

3/5
Would Recommend:88%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
83%
Discussed Medicines & Safety
83%
Completed Surveys
254
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care85.2%
Flu Vaccination Rate51.1%
Improvement in Walking/Mobility83.3%
Improvement in Bathing82.5%
Improvement in Managing Medications82.9%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing89.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score67.6%
Health Info Transfer to Provider50.8%
Health Info Transfer to Patient81.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.2
6 reviews
costa sue

costa sue

Went In for a total knee replacement. Had to call to find out what was going on with my in house Pt. Nurse came down took my info and a couple of days later ,called again to see when someone would call or come to start my Pt. Was told someone would contact me. After my telling them I needed someone before mg 2 week follow up they had someone call . Head Pt guy came down took my Info and agreed someone dropped the ball. He text someone to contact me. That was on a Friday. The following Tuesday Was my 2 week checkup and still no PT under my belt. Long story short my Doctor wasn't happy. The following day someone called to come for PT. Didn't need in home PT by then. I had 3 people apologize and say the ball was dropped. 1 star is because they were all polite. Thank God it was only my knee. Do better by your clients.

Verified Google review
Alice Daponte

Alice Daponte

THE VISITING NURSES ARE GREAT IF YOU CAN GET PASS THE OFFICE, NO COMMUNICATION SKILLS, RUDE, ALONG WITH NO FOLLOW-UPS, THEY ARE IN NEED OF TRAINING WITH EMPATHY AS WELL.

Verified Google review
In God we trust

In God we trust

not even local owned ,bet our tax dollars go somewhere else. Main contact located in: Home Health Care Services Carmel, Indiana.

Verified Google review
jerry dutra

jerry dutra

the nurses who come are awesome but no communication with wound care an there is some lack of communication . but as I said the nurses are awesome

Verified Google review
Noway Jose

Noway Jose

Awful vna with terrible documentation. Nobody can see any info or the info is just not there. Seems silly to not know where your nurses drop off important blood work.

Verified Google review

Reviews from Google Places for NIGHTINGALE VISITING NURSES. These are real experiences shared by families and patients.