NATICK WALPOLE VISITING NURSE ASSOCIATION

walpole, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

85 WEST STREET, 2ND FLOOR, SUITE #E208

WALPOLE, MA

Service Area

This agency serves patients in WALPOLE and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.03% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
86%
Completed Surveys
409
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.0%
Flu Vaccination Rate84.4%
Improvement in Walking/Mobility88.6%
Improvement in Bathing91.4%
Improvement in Managing Medications88.8%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing88.8%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score81.4%
Health Info Transfer to Provider96.3%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
19 reviews
shoesforglasshouses

shoesforglasshouses

The VNA of Walpole and Natick have cared for me with kindness and compassion. Their professionalism and care is unmatched and each visiting nurse has been a pleasure. Erica has been particularly superb and has always gone the extra mile to ensure my comfort and needs. I appreciate the care and highly recommended their services. Virginia A.

Verified Google review
Elaine Killoug

Elaine Killoug

I had “at home” physical therapy ordered after a total knee replacement. My therapist was Jenna. The care that she provided was thorough, informed, and compassionate. Her instructions were clear and easy to follow. Jenna stood out because of her willingness to listen and collaborate. She supported my goals and helped me to modify them to fit with my limited physical ability. I made good progress and am completely satisfied with this phase of my recovery due to her excellent care.

Verified Google review
Pamela D'Andrea

Pamela D'Andrea

Jen visited me just days postpartum. I’m so grateful I said yes to this VNA program before discharge at the hospital — if it weren’t for her care, the questions she asked, and her follow up with my doctor, no one would have flagged my preeclampsia symptoms. Besides this her visit was lovely and reassuring— a real lifeline in a big transitional moment with a newborn.

Verified Google review
Robin Goernert

Robin Goernert

I cannot say enough about the amazing experience I had with Jenna in PT! She was kind, thorough, encouraging, empathetic, and believed in me when I was discouraged and found it hard to believe in myself. She expected me to succeed and gave me the guidance and emotional support I needed to get there while skillfully attending to my physical health and progress. I am blessed to have been cared for by such a spectacular professional. I am forever grateful!!

Verified Google review
Richard Almeida

Richard Almeida

My in-home PT provided by Natick Walpole VNA was superb. My physical therapist, Payal, was extremely helpful and supportive. I’m three weeks post-op from left knee replacement surgery and I feel everything is trending in the right direction. I’m grateful for Payal’s expertise, guidance, and positive approach to my recovery. Rich Almeida

Verified Google review

Reviews from Google Places for NATICK WALPOLE VISITING NURSE ASSOCIATION. These are real experiences shared by families and patients.