FAIRLINK HEALTHCARE SYSTEMS LLC

west springfield, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Website

Not Available

Years in Operation

3

Location & Directions

Address

1111 ELM STREET, STE 25

WEST SPRINGFIELD, MA

Service Area

This agency serves patients in WEST SPRINGFIELD and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

80% timely care start

Care started promptly after referral

Better than average

55% improved managing meds

Based on patient outcomes

42% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care80.4%
Flu Vaccination Rate64.7%
Improvement in Managing Medications54.8%
Improvement in Breathing42.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score80.7%
Health Info Transfer to Provider46.1%
Health Info Transfer to Patient67.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Syreeta Smith

Syreeta Smith

Thanks to my nurse Maggie who went above and beyond, coordinating with doctors for all my follow-up appointment/treatments. She is so awesome, very nice, compassionate and really cares, had my best interest every step of the way, which made it a stress-free experience. I felt heard and truly cared for. I enjoyed our connection together. I recommend Fairlink Healthcare to anyone in need of home care services. You will be in great hands.

Verified Google review
Michael Eboso

Michael Eboso

No written review provided

Verified Google review
Margie Ononiua

Margie Ononiua

My nurse comes every other day to care for me. Maggie is wonderful. Very caring and compassionate person. Thank you for the great care.

Verified Google review

Reviews from Google Places for FAIRLINK HEALTHCARE SYSTEMS LLC. These are real experiences shared by families and patients.