FAMILY LIVES

westborough, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1999

Key Information

Website

Not Available

Years in Operation

27

Location & Directions

Address

36 WEST MAIN STREET

WESTBOROUGH, MA

Service Area

This agency serves patients in WESTBOROUGH and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.5%
Flu Vaccination Rate60.0%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
3 reviews
Amie Jatta

Amie Jatta

No written review provided

Verified Google review
Gloria O'Beirne

Gloria O'Beirne

Very thorough and professional with policy and procedure. Don’t feel that my license is at risk like I did at my former job

Verified Google review
Suzie Coldwell

Suzie Coldwell

I have no idea what this place stands for and I don't care. All that you need to know about this place is it is run by people that will call the police to write parking tickets to individuals that are parked here for an hour during a snow storm while plows are working on their apartment building. If I could give negative stars I would. Thanks.

Verified Google review

Reviews from Google Places for FAMILY LIVES. These are real experiences shared by families and patients.

FAMILY LIVES - Home Health Agency in Westborough, Massachusetts