PIVOT POINT HOMECARE SERVICES LLC

westborough, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Website

Not Available

Years in Operation

12

Location & Directions

Address

112 TURNPIKE ROAD, STE 303

WESTBOROUGH, MA

Service Area

This agency serves patients in WESTBOROUGH and surrounding areas in MA.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:68%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.77% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
68%
Team Gave Professional Care
85%
Team Communicated Well
70%
Discussed Medicines & Safety
77%
Completed Surveys
49
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.2%
Flu Vaccination Rate74.5%
Improvement in Walking/Mobility92.3%
Improvement in Bathing87.5%
Improvement in Managing Medications90.3%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing89.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score38.6%
Health Info Transfer to Provider77.1%
Health Info Transfer to Patient93.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Cheryl Spinney

Cheryl Spinney

Denise Thomas Great Nurse--Professional, thorough, efficient, the best love her! 1

Verified Google review

Reviews from Google Places for PIVOT POINT HOMECARE SERVICES LLC. These are real experiences shared by families and patients.

PIVOT POINT HOMECARE SERVICES LLC - Home Health Agency in Westborough, Massachusetts