AVEANNA HEALTHCARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1994
Key Information
Phone
(508) 628-0850Years in Operation
32
Location & Directions
Service Area
This agency serves patients in WORCESTER and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.18% falls with injury
Low rate of falls with injury
86% improved in mobility
Based on patient outcomes
86% improved in mobility
Based on patient outcomes
90% improved in bathing
Based on patient outcomes
79% improved managing meds
Based on patient outcomes
90% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Alyssa Dion
This has to be the worst company I’ve ever seen. My dad has seen a nurse ONCE. No one has called, no one has shown up except for a nice man and that was one time. I forget his name but he was awesome and took great care of my father. Hopefully he finds a better company to work for. the nurse that was supposed to come, named Ruth, has yet to show up. My dad has been home from the hospital for over a week now and has only had one person come see him. When my father tried to call he was met with attitude or he was completely hung up on. You guys are embarrassing.
Claire G
So far I have had nothing but the best care and service from Aveanna. These women really care about their job and about us as patients. Their job is not an easy one, and that being said, as patients we must understand that everything is not the nurses fault or in their control. There are a lot of things that come into play. I have had nothing but the best service from Sarah (& Brit) She goes above and beyond Her normal job duties, and it is very much appreciated by me. She discusses things with my medical care so that I would understand what she’s saying and she doesn’t get upset when I have to ask several times as I forget. I just spoke with Marla and let her know about this and she was wonderful to talk to you as well. If my care Is any different I will come back and write another review. I doubt that will happen. I have been using them for quite a while now, Several times a week. I don’t know what I would do without them. Thank you very much Sarah & Aveanna! Maureen
terry cox
Discharged home 10/27/23 with an IV antibiotic picline in my arm for regular weekly blood draws. 11/6/23 still no blood draws and I see the doctor for follow up tomorrow. Plus they never show within the time period they give you. Today nurse was supposed to come between 10-11 am. Didn't hear from her until 1pm and I told her not to bother. This is plain ridiculous on they're part. They should have had they're act together by last Wednesday. This is unacceptable service. Very unprofessional.
Brian O'Malley
The nurses never showed up on time for my wife, if at all. If they did come the nurses didn't have the correct orders for the care that the doctor requested. Very unprofessional.
Allen Dominy
Absolutely the worst: no communication, lies, lack of service. Did not come to my house until 2 days after I left the hospital after. 10 days after surgery and I still have not seen a PT. Did not see an OT until 9 days after I got home. Nurse today and 2 people told me PT was scheduled for today, called a 3 time and was told "No, you are on the schedule for tomorrow". Previous companies I have dealt with call the night before to at least give a ballpark time, not this company I am lucky if the call at all.
Reviews from Google Places for AVEANNA HEALTHCARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(508) 628-0850Years in Operation
32
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov