CORNERSTONE HEALTHCARE SYSTEMS LLC

worcester, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Website

Not Available

Years in Operation

12

Location & Directions

Address

65 JAMES STREET, SUITE 220

WORCESTER, MA

Service Area

This agency serves patients in WORCESTER and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
77%
Team Communicated Well
63%
Discussed Medicines & Safety
83%
Completed Surveys
10
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care51.9%
Flu Vaccination Rate7.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider46.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
14 reviews
Margaret Sullivan

Margaret Sullivan

absolutely great service!! The staff were all so super helpful, knowledgeable, and understanding. Highly recommend!!

Verified Google review
Peyton Mullins

Peyton Mullins

incredible services provided. Staff is knowledgeable, kind, attentive, and organized. I was assisted by Fabjola and left feeling heard and helped incredibly. I would recommend seeking care here to anyone I know or don’t know!

Verified Google review
LillyAnn McDorman

LillyAnn McDorman

Great experience at this health care center. The staff were very professional and attentive, making patients feel valued and cared for. Facilities were well-maintained, creating a comfortable environment. Highly recommended for anyone seeking quality health care.

Verified Google review
Claudia P

Claudia P

Terrible VNA services. The nurses are inexperienced. I only had one nurse that knew what he was doing and he’s very good but if he went on vacation or had an emergency, they would send me nurses that didn’t know how to put a needle in a portacath for my infusions and I would have to teach them how to do it. The patient teaching the nurse is quite unprofessional. I’m so glad I’m no longer with them.

Verified Google review
Julissa Marte

Julissa Marte

great homecare services, always willing to give you the help you need, support, ready to advocate in your behalf.

Verified Google review

Reviews from Google Places for CORNERSTONE HEALTHCARE SYSTEMS LLC. These are real experiences shared by families and patients.