T & N RELIABLE NURSING CARE, LLC MA

worcester, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Website

Not Available

Years in Operation

13

Location & Directions

Address

31 AUBURN STREET

WORCESTER, MA

Service Area

This agency serves patients in WORCESTER and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

61% improved managing meds

Based on patient outcomes

74% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.5%
Flu Vaccination Rate93.2%
Improvement in Managing Medications61.1%
Improvement in Breathing74.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score86.5%
Health Info Transfer to Provider99.1%
Health Info Transfer to Patient93.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
8 reviews
Jen Guzman

Jen Guzman

Gave me the wrong insurance info after we'd been with them for years dumped us in one day. No notice.

Verified Google review
Prof Staff

Prof Staff

This is one of the best Home Care Agencies in Mass. Management and owners treat all their employees well. Their nurses, PT and OT services are excellent!!! I will recommend them to any patient.

Verified Google review
Emily Nubile

Emily Nubile

I am a 37 yr old cancer patient with a iliostomy and my nurse never showed up to give me my medicine and I have a disability and they know I was on about five controlled substances and Left me sick all night without sleep and in terrible pain, I had a incident with the nurses who had brought oxycodone from his house and gave them to me and is currently taking the same medicine as me and told me there was more medicine missing and I took one extra pill. So the male nurse chased me to the bedroom and him and the female nurse cornered me in the bedroom antagonize someone who is very sick. I had a high fever all night and they never came to check on me. I feel abused several times by this agency and don't know what to do. Someone help me. Thank you

Verified Google review
Colleen T

Colleen T

If I could zero stars I would. One nurse that was visiting a family member was stealing her narcotic medication, making racist comments, and grabbing himself in front of them. The next nurse is only showing up for 1 out of 3 days a week she’s suppose to be there but I’m sure she’s billing for the 3.

Verified Google review
Dusty Swanson

Dusty Swanson

Very happy with this service. Great staff. Very professional. Accommodated all my needs.

Verified Google review

Reviews from Google Places for T & N RELIABLE NURSING CARE, LLC MA. These are real experiences shared by families and patients.