MCLAREN HOME HEALTH
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1984
Key Information
Location & Directions
Service Area
This agency serves patients in BAY CITY and surrounding areas in MI.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.46% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
96% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Peggy Fritz
Don’t expect timely care. Physical Therapy is short staffed all the time, and nursing visits are missed daily. But they will keep taking referrals, and delay care, especially Physical Therapy, for 2-6 weeks.
April Sutton
Worse nightmare Ever!
Ryan
Awful. No one showed up to help, we were essentially on our own for three days. The admitting nurse & the doctor quit before finishing their work, so my Grandma had to deal with us trying our best. The next service (Promedica/Heartland) put her on daily visits immediately. The only bright spot about McClaren was their on-call nurses, who actually showed up. They gave us a crash course in how to actually give care like this. Otherwise, I am furious. My Grandma suffered (even just a little) because of this business & I will never forget that.
Richard B
Ashley is the best! So kind, patient, and caring. I would recommend it this hospice service over all others I've experienced.
Melissa Jones
Just found out today that you completely lied to my doctor saying I refused to answer my phone and no visits were done. Bit odd since I saw a nurse twice a week for 3 weeks. Also did a visit after I was officially discharged on Feb 11
Reviews from Google Places for MCLAREN HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov