ELARA CARING

bingham farms, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Location & Directions

Address

30400 TELEGRAPH RD, SUITE 334

BINGHAM FARMS, MI

Service Area

This agency serves patients in BINGHAM FARMS and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:70%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
82%
Discussed Medicines & Safety
80%
Completed Surveys
369
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate35.1%
Improvement in Walking/Mobility95.1%
Improvement in Bathing100.0%
Improvement in Managing Medications98.4%
Improvement in Getting In/Out of Bed95.4%
Improvement in Breathing92.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score73.0%
Health Info Transfer to Provider91.0%
Health Info Transfer to Patient92.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
19 reviews
Danielle Kopey-Clam

Danielle Kopey-Clam

Only because I couldn't give them a zero! This company is absolutely horrible! There is zero communication between nurses,aides,social workers, pharmacy,ECT . I had a follow up nurse was coming between 4/6 pmI had to call at 8pmand no one showed up until 10 pm. They are not very kind,loving,or compassionate.

Verified Google review
Joseph Manni

Joseph Manni

Telling me i practiced medicine without a license because i told people to use some non pharmacological interventions … nurses are trained to that, and it’s very much in my scope of practice. I forgot that western medicine doesn’t cure people, and i guess i was making the company lose money. A cured patient is a lost customer. Can you tell i am over the big pharma scam? Happy to be away from such a company. Home care and CARING are not the same.

Verified Google review
Megan Landry

Megan Landry

My mom recently fell and broke her ankle. She needed surgery and then temporary in home services. We chose Elara Caring. We had PT, OT, and nursing visits. While it was only a few weeks, we were really pleased with the service. The lead PT, Anil, was especially kind, thorough, and patient.

Verified Google review
Richard Ford

Richard Ford

The 2 weeks of in home therapy after a partial knee replacement went perfectly. My physical therapist was awesome in how he approached my therapy. I was ahead of schedule on all phases of movement when he was done. Could not recommend their company more for PT services!

Verified Google review
Bekki Johnson

Bekki Johnson

Elara is truly amazing. My mom received such great care and comfort from everyone at Elara. The communication with Courtney B was wonderful. She was our first contact with Elara and she was so compassionate. She was also so thorough with information, resources, and follow ups. The nurses and aides were also so supportive. We truly appreciate all the support that was provide to my mom and our family during her time in hospice. My mom chose Elara because she used them for my dad 2 years ago. I understand her reasons for choosing them for herself. Thank you Elara for caring for both my parents.

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.