MCLAREN HOME HEALTH

cheboygan, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Location & Directions

Address

802 S MAIN ST STE 4

CHEBOYGAN, MI

Service Area

This agency serves patients in CHEBOYGAN and surrounding areas in MI.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.34% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
91%
Team Communicated Well
88%
Discussed Medicines & Safety
82%
Completed Surveys
292
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate71.5%
Improvement in Walking/Mobility91.3%
Improvement in Bathing92.7%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing92.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score81.5%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient92.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
49 reviews
Edge Leasia

Edge Leasia

Went in for some hand issues after trouble with a table saw. They were very friendly helpful professional everyone was obviously concerned and knew what they were doing. They patched me up enough to get to Petoskey for a hand surgeon. Very helpful would definitely go again. Thanks to all the staff there.

Verified Google review
Wren Agee

Wren Agee

the people working here are unkind to the general public & would rather waste their energy treating you unbecomingly than actually provide you with any directory. i dread having to schedule an appointment because of the interactions i have with the operators over the phone & the employees at the desk. cheboygan mclaren is probably the most unprofessional hospital in the upper northern region simply because of their directory staff. however, doctor duncan & his surgical team at mclaren in petoskey should most definitely be recognized for their esteemed work & supportive attitude towards their patients. they are wonderful people who treat you like an actual human being.

Verified Google review
Breanna Crawford

Breanna Crawford

Just an fyi don’t got to Cheboygan hospital there a joke and won’t take you serious at all and will do the bare minimum and get you back out the door. Went in for sore throat body aches and chills and they didn’t even give me a strep or flu test looked at my throat and pretty much said oh I can see it’s a virus and had me back out the door in the matter of 5 minutes. If I could give them 0 stars I would UPDATE this came out of my nose/ throat this morning will be going to a different hospital today and cheboygan said it was a virus smh

Verified Google review
Brenda Ross

Brenda Ross

Came to the ER because I could not breathe and my chest hurt. Did a chest x-ray, seen the enlarged heart but said I had COPD. I have cardiomyopathy that they completely missed. Now I can't walk in there because it caused PTSD. This is not the first time that I was dismissed from them as not important.

Verified Google review
Callie Fultz

Callie Fultz

My trip here was a JOKE. I was having 10/10 pain and had to sit in waiting room for almost 3 hours just to go into a room for 2 more hours for them so say here’s Tylenol and Motrin good luck. No one gave me a way to contacts nurse in a event of emergency or even to just get help moving or getting to a bathroom. I ask for any meds orally for the fact of if I get shots I throw up or pass out out of fear and anxiety. Nurse gave me the Tylenol and Motrin, then doc comes in and makes a mock out of me having to take them orally. Not a single nurse coming to check on me. Not any help with getting me up or laying down ( I was literally screaming from pain) NOTHING. Not any help getting to the bathroom. Not any help getting to a vehicle. Not even an offer of help or assistance. The 5 hours of 10/10 pain in that hospital was a joke. They sent me home with my pain still being 10/10

Verified Google review

Reviews from Google Places for MCLAREN HOME HEALTH. These are real experiences shared by families and patients.