1ST CALL HOME HEALTH SERVICES

clinton township, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

22367 STARKS DR

CLINTON TOWNSHIP, MI

Service Area

This agency serves patients in CLINTON TOWNSHIP and surrounding areas in MI.

Quality Highlights

Based on CMS quality data

2.02% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
98%
Team Gave Professional Care
96%
Team Communicated Well
94%
Discussed Medicines & Safety
90%
Completed Surveys
5
8% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care86.0%
Flu Vaccination Rate67.2%
Improvement in Walking/Mobility88.7%
Improvement in Bathing91.6%
Improvement in Managing Medications78.3%
Improvement in Getting In/Out of Bed91.6%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score62.7%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient90.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
9 reviews
Mariah Thomas

Mariah Thomas

I can be expected not to show up again. I would NOT recommend anyone to work for this company. Everything was unorganized since day one, starting with the scheduling of orientation. A vast amount of the staff has terrible attitudes and very poor communication skills. Frustration within the job should never be reflected upon the employees. A clear understanding can never be acquired with over talking and poor attitudes. Thanks for attempting the opportunity, though. Happy holidays.

Verified Google review
Laurie Oleksa

Laurie Oleksa

1st Call has been providing nursing care for my son for over 4 years. I hav nothing but good things to say about this company and the care they provide to their patients.

Verified Google review
Rehab one for Senior care

Rehab one for Senior care

We have therapy contract ( PT and OT) services with this agency. We think this is an outstanding agency, very professional and caring agency. Wish you all the best.

Verified Google review
CRICKET Michelle Lynn Zimmerman

CRICKET Michelle Lynn Zimmerman

They lied about me to the unemployment office. They expect me to walk to a job that's 20 miles from my house. No buses the closest buse is 9 miles out in farm land no sidewalks. I'm starving, I'm loosing everything bc they lied. I'm 52 and I'm so hungry and will be homeless bc of this agency. Theydon't care

Verified Google review
Sandra

Sandra

Beyond grateful. I will never be able to express how wonderful this team took care of my son. They were there every step of the way. Their love and support is exceptional. Our family wasn’t just a ‘case’ or a ‘number’ to them. We actually mattered, and it showed.

Verified Google review

Reviews from Google Places for 1ST CALL HOME HEALTH SERVICES. These are real experiences shared by families and patients.