1ST CALL HOME HEALTH SERVICES is a Medicare-certified home health agency located in CLINTON TOWNSHIP, MI. CMS quality of patient care rating: 3.5 out of 5 stars. Google rating: 3.8 out of 5 from 16 reviews.

1ST CALL HOME HEALTH SERVICES

clinton township, MIMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

22361 STARKS DR

CLINTON TOWNSHIP, MI

Service Area

This agency serves patients in CLINTON TOWNSHIP and surrounding areas in MI.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.28% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
88%
Discussed Medicines & Safety
88%
Completed Surveys
149
46% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate84.5%
Improvement in Walking/Mobility87.0%
Improvement in Bathing89.2%
Improvement in Managing Medications84.1%
Improvement in Getting In/Out of Bed88.1%
Improvement in Breathing95.2%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score93.3%
Health Info Transfer to Provider69.7%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
16 reviews
Cs Singh

Cs Singh

This is one of the most unprofessional companies I have ever dealt with. Choose another for your home care needs. The only saving grace was the physical therapist, Wilson, who was great, the other staff members I would not choose to deal with.

Verified Google review
Leah Farris

Leah Farris

Attendant care took care of my dad after his accident. Everyone was very kind attentive. I would use their services again and highly recommended them.

Verified Google review
Ross Ouvry

Ross Ouvry

What this company has done for my Grandmother is exactly what my family was looking for. Their continuous communication and attention to detail through care is remarkable. My Grandmother continues to look forward to seeing her Physical Therapist even on the days she is not scheduled! That alone shows me that my loved one is receiving the best care there is to offer! I cannot thank Attendant Care Companies enough for what they have done. Thank you!

Verified Google review
John Henderson

John Henderson

They treated my family with an unbelievable amount of love, care, and respect. I will recommend this company time and time again. They are in this for the right reasons. And it truly shines through. Thank you!

Verified Google review
John Pagano

John Pagano

My grandfather was discharged from Evangelical Home and the social worker there recommended we use Attendant Care Companies. I am so happy I took their advice, my grandfather can be difficult to say the least and attendant care was able to get him back on his feet. Highly recommended!

Verified Google review

Reviews from Google Places for 1ST CALL HOME HEALTH SERVICES. These are real experiences shared by families and patients.