MCLAREN HOME HEALTH

clinton township, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

22500 METRO PKWY, SUITE 300

CLINTON TOWNSHIP, MI

Service Area

This agency serves patients in CLINTON TOWNSHIP and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.43% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
81%
Completed Surveys
272
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.3%
Flu Vaccination Rate57.1%
Improvement in Walking/Mobility91.0%
Improvement in Bathing91.2%
Improvement in Managing Medications85.5%
Improvement in Getting In/Out of Bed89.0%
Improvement in Breathing87.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score71.7%
Health Info Transfer to Provider78.2%
Health Info Transfer to Patient80.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
9 reviews
Cammy Gore

Cammy Gore

Best caring staff, lots of help and resources provided. Always on time and great communication.

Verified Google review
Brandy Tucker

Brandy Tucker

Do not recommend. You have these people come to your home to help. And instead the first day meeting Candace she decided my grandma was being abused. And that's so far from the truth! Do not trust them to come into your home!!!

Verified Google review
Mary Grettenberger

Mary Grettenberger

They were wonderful. We felt so well cared for. It could have been a painful death yet they were wonderful at making it comfortable, dignified, and as good as.death can be. We were referred by the admitting doc and feel so blessed he did so. Would go no where else.

Verified Google review
Emma Ghostley

Emma Ghostley

McLaren homecare is a joke.The only person I liked was my nurse: Becky!! Amazing person!! I will NEVER go back with them. They are extremely understaffed and when they give you a window of time they don't always come in that time. michelle the supervisor doesn't know how to staff her people out. I was with them for a year. I am homebound and that is why i receive services to access my port. I was going out of town and I would miss one monday with them and michelle told me my insurance would no longer pay because I am going out of town which makes me not homebound anymore. very very untrue. I have been nothing but patient and understanding when they couldn't get to me, even though my doctor wanted me to be accessed mondays. Very Unorganized and not worth your money or time. Highly recommend you go with someone other than them for your healthcare and or your family member healthcare.

Verified Google review
Just Here

Just Here

Very unprofessional company, I think they have it confused that the family doesn't work for them, they work for us. NEVER on time with a 2 hour window, that doesn't work for me and my family. This is the second and last time with them. They will inconvenience you with tardiness and act like it's ok. Call before your going to be late, not after the fact!!!! Sheri is awesome nurse BTW!!!! Gazla will talk over you and lie right in your face. Seriously thinking about replacing the company all together. First impression is everything and I am not impressed. Calling cooperate now She just lied again and We caught her!!! Stephanie and Robin are RUDE, UNPROFESSIONAL and UNPLEASANT . I ONLY CHOSE THIS COMPANY BECAUSE THEY ARE AFFILIATED WITH MY MOM'S DOCTOR.

Verified Google review

Reviews from Google Places for MCLAREN HOME HEALTH. These are real experiences shared by families and patients.