EXCELLACARE SKILLED SERVICES

farmington hills, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Key Information

Years in Operation

29

Location & Directions

Address

20853 FARMINGTON RD.

FARMINGTON HILLS, MI

Service Area

This agency serves patients in FARMINGTON HILLS and surrounding areas in MI.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

74% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate85.0%
Improvement in Walking/Mobility90.8%
Improvement in Bathing92.5%
Improvement in Managing Medications74.3%
Improvement in Getting In/Out of Bed82.8%
Improvement in Breathing64.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score75.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
16 reviews
B F

B F

07/29/2024 - I would like to commend Excellacare Skilled Services “Physical Therapist” (Jigar S.) for his superb knowledge, professional technical skills, compassion, and encouraging positive attitude. Jigar utilized different physical therapy treatments that produced real results. He had the ability to motivate me even when the pain and stiffness was at its worse. I want to express my gratitude to him for his patience, encouragement and expertise. Jigar is truly talented, and he truly cares about the welfare of his patients! I just want to say “thank you” so much, Jigar! You are “truly one of a kind” physical therapist!! B. F. (Forever Grateful!)

Verified Google review
James Dougherty

James Dougherty

Holli Bozeman is not only lazy and unprofessional, she also finds it necessary to express herself with very vulgar language. If she is representative of the sort of staff this agency employs, I'd look elsewhere. An addendum to my previous comments is necessary since I have received a response from the owner. True, I am not a client of Excellacare, however my grandmother with dementia is the actual client. It's not a personal issue, but rather a "work" issue when a person hired to perform a job begins expressing their personal feelings on a situation in which they should keep their feelings to themselves. So no, it is not a personal issue.

Verified Google review
Janet Elliott

Janet Elliott

Excellacare has been providing services to my elderly mother for the past year and a half. Mom is very satisfied with the services she receives twice a week. Her caregiver, Jessica, is friendly, respectful, and always arrives on times. We are all thankful for the services received as this allows Mom to remain independently in her home. The office staff is very competent and assist as needed. I would recommend Excellacare to anyone without hesitation!

Verified Google review
Corey Stephen

Corey Stephen

I started with this company almost a year ago and I must say that they have been the most flexible with my ever changing home/ personal life than any other company I've worked with. The office staff is kind and their communication is awesome! They care about their clients AND their staff and try to make things easy for both. I have really enjoyed working with them.

Verified Google review
Liz Polocoser

Liz Polocoser

I came on board with ExellaCare a little more then a year ago when I started taking care of my mom and they have been such a help. The nurses are always great to come out and answer questions. The staff there have always been helpful if something was needed! Would definitely recommend for people to work here!

Verified Google review

Reviews from Google Places for EXCELLACARE SKILLED SERVICES. These are real experiences shared by families and patients.