CARE ONE HOME HEALTH SERVICES

grand rapids, MIMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

2305 E PARIS AVE SE, SUITE 202

GRAND RAPIDS, MI

Service Area

This agency serves patients in GRAND RAPIDS and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.64% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
85%
Team Communicated Well
81%
Discussed Medicines & Safety
78%
Completed Surveys
40
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate97.3%
Improvement in Walking/Mobility89.9%
Improvement in Bathing99.3%
Improvement in Managing Medications49.1%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing92.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score70.7%
Health Info Transfer to Provider99.2%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
4 reviews
Michelle Allison

Michelle Allison

We have only been using Care One for 2 weeks now and have had several thorough visits from a visiting nurse, 2 different people from the PT department, another initial visit from OT (who just happened to be the owner of this company!!!) Out in the field checking up on the clients!!! Another OT to come soon. We love the care our mom is getting already!!! Thank you Care One.

Verified Google review
Susi Bart

Susi Bart

Our family has appreciated Care one's consistent and positive approach toward our mother while living in memory unit assistant living. THANK YOU to kathy the nurse for her quick and thorough treatment to developing bed sores, Beverly p. t. for her weekly ambulatory intervention which has helped very much in our mother's care, and special thanks to Carol, occupational therapy for her skilled and detailed patient advocacy approach with the assisted living staff regarding toileting on a regular scheduled basis. Care one is the voice for a family that an assisted living staff will listen to, when needed, or when a family's voice or opinion might be otherwise dismissed. Thank you again! KEEP UP THE CARING ,GOOD WORK! It does not go unnoticed.

Verified Google review
Paul Gezon

Paul Gezon

No written review provided

Verified Google review
Deb Smith

Deb Smith

Lettie the PT is amazing and everyone wants her. Nurse Laurie is kind and caring and listens to the patients

Verified Google review

Reviews from Google Places for CARE ONE HOME HEALTH SERVICES. These are real experiences shared by families and patients.