CENTERWELL HOME HEALTH

grand rapids, MIMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1990

Location & Directions

Address

625 KENMOOR AVE. SE, STE 306

GRAND RAPIDS, MI

Service Area

This agency serves patients in GRAND RAPIDS and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.26% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
76%
Completed Surveys
118
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate58.4%
Improvement in Walking/Mobility92.4%
Improvement in Bathing97.0%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score69.0%
Health Info Transfer to Provider98.5%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
11 reviews
Virginia Levercom

Virginia Levercom

Absolutely wonderful care. Very compassionate, truly caring about your medical, physical , and your mental health.. They are right on the ball and never give up trying to make sure you have everything you need.

Verified Google review
Roxann Godwin

Roxann Godwin

The Director of this program is great. Her staff are wonderful and they have treated with very good with my wound care. My nurse Anna was fantastic!! I would recommend this place to anyone who needs home health care you u won't be disappointed.

Verified Google review
Lily Bloom

Lily Bloom

Great experience with nurses, very professional as well as friendly, good visits and took their time. People "stuck at home" need the communication and like the visits from all your staff. OT people were thorough and helped me make decisions, for example, needed to make a change in mattress height. The PT people were especially helpful. The exercises they gave me are excellent. Each contributed and wrote down exercises for me to do on my own, of course. Also showed me one that helps with my occasional sciatic nerve pain. CenterWell Home Heath is excellent!! If I ever needed this kind of help again, I would choose your service. Nice people, professional people, always looked forward to their visits.

Verified Google review
Tim Dorch

Tim Dorch

CenterWell accepted our request for in-home services when others declined because of distance issues. We will be forever grateful to CenterWell for taking us on in the outer edge of their typical territory. Their services, primarily physical and occupational therapy but including intake nursing evaluations, have been exceptional and have fully met our needs. To a person, CenterWell staff have been ‘aces.’ Our in- home rehab needs are being met totally by friendly professionals and we are appreciative. Thank you CenterWell!!

Verified Google review
Kathleen Hartley

Kathleen Hartley

Kindred Home Care provides great service to our residents. I am the marketer at an Independent Living, Assisted Living, and Memory Care Facility. We love working with this team for new admissions! They have amazing programs that provide extra care for our residents. I highly recommend Kindred for your home care needs!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.