INTERIM HEALTH CARE

grand rapids, MIMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Location & Directions

Address

1971 E BELTLINE AVE NE, SUITE 225

GRAND RAPIDS, MI

Service Area

This agency serves patients in GRAND RAPIDS and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:68%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.55% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
84%
Team Communicated Well
81%
Discussed Medicines & Safety
77%
Completed Surveys
316
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate52.9%
Improvement in Walking/Mobility89.0%
Improvement in Bathing94.5%
Improvement in Managing Medications97.7%
Improvement in Getting In/Out of Bed93.4%
Improvement in Breathing94.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score61.5%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
97 reviews
Mindy Hale

Mindy Hale

Serenna is my mom's care giver and she has been a pure blessing to our family! Always on time, cheerful, engaging in conversation and professional. She is a joy to have around the home. Interim has also been wonderful to work with. Communication is excellent! They also send a weekly schedule and notify me well in advance of any conflicts and are always willing to send a replacement care giver if needed. Our family is thankful for their services.

Verified Google review
Liz O'Donnell

Liz O'Donnell

Interim Healthcare is a fantastic organization! My 96 year old mother fell and broke her leg. After rehab it became apparent that she would need additional help. Interim provided a wonderful support system from social services through skilled nursing and daily aides. The scheduling was exceptionally accommodating. The aides treated my mom with respect and gentle care. I can’t say enough about how supportive and trustworthy the organization has been. It provided me with over three months of living with my mom that will always be a treasured memory.

Verified Google review
Katherine Bourdon

Katherine Bourdon

The staff and healthcare workers at Interim HealthCare are the best! We had Interim HealthCare for my dad 5 years ago, and most recently this year for my mom. The staff and healthcare workers have gone above and beyond to meet the needs of our family to care for our parents both times. Managing health care for aging parents can be overwhelming and the staff at Interim helped to make these difficult times go smoothly.

Verified Google review
Andrea Keefer

Andrea Keefer

We had a wonderful experience with Interim Hospice when our Mother took a very sudden downturn. They arrived within 2 hours of our call and immediately got her started on medication to manage pain and to help us through a very difficult time. The entire staff that we worked with were so supportive and professional. I highly recommend Interim and am so grateful for their assistance.

Verified Google review
pat lewis

pat lewis

I am so thankful to have found Interim Healthcare. We started with them after my Mom had a fall. They have professional nurses who visited to care for some wounds she had. Because my Mom lives alone we decided to have regular caregivers come in to help her. They are wonderful and caring. And we don’t have to worry about her being alone because they will take care of anything you need. We call them our angel team.

Verified Google review

Reviews from Google Places for INTERIM HEALTH CARE. These are real experiences shared by families and patients.