MARY FREE BED AT HOME, LLC

grand rapids, MIMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1988

Location & Directions

Address

2944 FULLER AVE NE, SUITE 301

GRAND RAPIDS, MI

Service Area

This agency serves patients in GRAND RAPIDS and surrounding areas in MI.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.88% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
86%
Completed Surveys
359
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility86.6%
Improvement in Bathing87.2%
Improvement in Managing Medications86.6%
Improvement in Getting In/Out of Bed83.6%
Improvement in Breathing84.4%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score62.2%
Health Info Transfer to Provider96.3%
Health Info Transfer to Patient96.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
84 reviews
Jack Lapekes

Jack Lapekes

Steve was very nice Man he nos his stuff, I injoyed being with him asked me all kinds of Questions witch is good, Steve says he likes working around Grand Rapids area that's all for now see ya

Verified Google review
Tom Noland

Tom Noland

Mary Free Bed sent a nurse to do my wound care. Joi was professional, thorough and very knowledgeable. She gave us many suggestions including troubleshooting the wound vac. This turned out to be very useful since a malfunction appeared the next day. Good service. I would have given 5 stars if not for the problem that occurred the next day.

Verified Google review
Jodeen Bissonette

Jodeen Bissonette

Speaking on behalf of my mother, the 1st visit was very important, meditation and diet were discussed. Very informative. Our nurse was kind and treated my mom very gently. Mom is hard of hearing and she had to repeat often. The nurse is very easy to talk to and explain things. Thank you

Verified Google review
Jan Talsma

Jan Talsma

My intake appointment with the physical therapist was very thorough and comprehensive and lasted over three hours! She has a depth of knowledge and experience and offered several suggestions for equipment and ways to improve my overall day-to-day life with limitations. Extremely helpful!

Verified Google review
Tim Dorch

Tim Dorch

Within the first 48 hours of placement, Penny, RN led the on site introductory visit. The triggering medical order for home care was the basis for the appointment. The Q’s & A’s each of us exchanged were comprehensive. We covered all the bases well enough to press the start button for Nurse visits, Physical Therapy, and Occupational Therapy a few days hence. The first names of the probable providers were listed in the informative booklet provided, along with a handy calendar to track future appointments as providers call in for confirmation of dates and times. The first provider call (Nicole for PT) came a few hours later. Date and time was set. This was an impressive beginning to a positive relationship and valuable outcome. Kudos to the Mary Free Bed system. 👍

Verified Google review

Reviews from Google Places for MARY FREE BED AT HOME, LLC. These are real experiences shared by families and patients.