TRINITY HEALTH AT HOME - GRAND RAPIDS

grand rapids, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1991

Key Information

Location & Directions

Address

1430 MONROE NW, SUITE 120

GRAND RAPIDS, MI

Service Area

This agency serves patients in GRAND RAPIDS and surrounding areas in MI.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.74% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
350
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate58.8%
Improvement in Walking/Mobility89.3%
Improvement in Bathing92.6%
Improvement in Managing Medications89.1%
Improvement in Getting In/Out of Bed91.8%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score82.3%
Health Info Transfer to Provider99.3%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
29 reviews
austin mersmann

austin mersmann

I was shuttled to random doctors for my sinus problems and bleeding bowel movements. Everything my main doctor found was treated as a major issue that needed to be resolved now. When i went to their specialist they were confused why i was there the 3 times i was sent. I was shipped out of all of them saying that whatever my main doctor thought he saw wasnt there so go to the next specialist. I eventually get back to my main doctor and instead of trying to findout what we need to do next im sent home with the perscription of baby wipes and we will see if it clears up in a month (after several months of consistant bleeding more than half the week) no help, and no desire to help. I guess i was shipped around to random doctors to get a few extra payments before they gave up on giving any care entierly

Verified Google review
Renee Boutell

Renee Boutell

Karen was extremely helpful, reliable and always great to work with! She truly cares and loves those she serves!

Verified Google review
K Felty

K Felty

They were very flexible and The Times they could visit. They were very professional when they came to help me out. And they left me documents so I could work on some of the problems at home when they're not here. I really enjoyed the home health aid Karen. She was very, very good and all of the people from Trinity. Health home health care knew their business well.

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Sharon Tingley

Sharon Tingley

I have had exceptional service from all my nurses, PT, OT and Karen my shower aid. Karen is so personable, she talks to me and treats me like I'm a person. I really love her. She doesn't embarrass me and is very professional. Please don't overwork her she is a gem. Love, Love, Love Karen ❤️

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Amanda Flores

Amanda Flores

I can not say just how incredibly thankful I am for this service! The entire team are caring and compassionate. Their attention to detail and dedication in caring for our Mom has been truly life saving. I can not say enough about Karen, the bath aide. She goes above and beyond when taking are of my Mom. Not only did she do a great job with adapting to our Moms changing needs but she also was incredibly thoughtful. She even took the time to blow dry our Moms hair and make sure she looked pretty:) we are keeping our fingers crossed that we will not be needing their services again. If by chance we do need their services again, it definitely sets my mind at ease knowing there is care out there that I can trust! Thank you Trinity at Home for all you have done.

Verified Google review

Reviews from Google Places for TRINITY HEALTH AT HOME - GRAND RAPIDS. These are real experiences shared by families and patients.