SPARROW HOME CARE
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1984
Key Information
Location & Directions
Service Area
This agency serves patients in LANSING and surrounding areas in MI.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.82% falls with injury
Low rate of falls with injury
88% improved in mobility
Based on patient outcomes
88% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jon K
They are rude, and horrifically lazy here. This is easily the worst run business I've ever seen. They clearly don't care about their jobs, the employees have chips on their shoulders, and they will treat you like trash. Do yourself a favour, buy your stuff online.
Michael Forman
I have had 3 home visits upon my release from the hospital and each has been very professional: 1) Called me to make an appointment; 2) On time for appointments made; 3) Thoroughness of care; 4) Follow-up call by Supervisor. I could not be more happy with my PHP Medicare Advantage selection.
Judi Roberts
TERRIBLE! Take down wrong phone numbers, so don't get approval. Expect you to sit at home and wait for a call. Call when you're out and expect to schedule an appt in an hours time. Call 10 minutes before scheduled appt to cancel. Therapist lie saying you refused appt...NEVER happened! Case mgr is extremely rude! Would NEVER recommend this place to anyone...the WORST ever!!! If you can get your loved one out, take them to Sheridan Hospital for PT/OT or Spectrum Greenville for PT/OT & Speech that's where we will be going back to.
Mark Chamberlin
The professionals they have sent out to take care of my PIC line and infusion therapy have been stellar. Extremely competent people with good knowledge and ability to help me resolve any issues. There have been issues with appointments getting scheduled . I have had to call into the office to get routine appointments setup that they had failed to do. I would expect routine weekly appointments to be managed by them. Overall very happy with the home healthcare nurses and especially the quick response to after hours issues.
Chef E
So we're supposed to arrive 15-20 minutes before appointment. Now we've sat here an hour, excuse after excuse, other people's X-rays other people this other people that! A young girl had to drink lots n lots n lots of water sit here over 45 minutes and not pea herself. Exemplary The room is empty now and still we wait. Next time we will go to a specialist in Grand Rapids. #thisplaceisajoke
Reviews from Google Places for SPARROW HOME CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov