PERSONALIZE HOME CARE SERVICE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2007
Key Information
Location & Directions
Service Area
This agency serves patients in LATHRUP VILLAGE and surrounding areas in MI.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
82% improved in bathing
Based on patient outcomes
85% improved managing meds
Based on patient outcomes
85% improved in breathing
Based on patient outcomes
97% timely care start
Care started promptly after referral
74% improved in mobility
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
kim averett
Owner is rude and disrespectful. I would give 0 stars if possible. I have no confidence in their ability to deliver good care. This place is a joke.
Cheryl Kearney
The rep was so rude and ill informed, she didn't even know the difference between HMO and PPO. She talked over me, she was yelling from the time she answered the phone. She never got to what I calling about, but told me I couldn't afford it.
Silver Hall
No written review provided
Chandler Hale
Was given this company to do at home health care from the hospital. They took 3 days to come after being home and never was seen my PT. Had to fire them and find my own help because of the lack of care. Do not use this company save yourself the trouble. Honestly disappointed I would of been given such a bad company from the hospital.
Tiffany Blade
This is THE WORST home health care place. The owner is rude disrespectful unprofessional has a smart mouth nasty attitude. She has no common sense and no knowledge of ANYTHING. Do not trust these people with even your cat. They take forever to visit and get request done. They take forever to get people consistenly to check on your family. Money hungry and overlook medical issues on your love one and always in a rush. Company needs to be shut down
Reviews from Google Places for PERSONALIZE HOME CARE SERVICE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov