ACCENTCARE HOME HEALTH OF MICHIGAN

madison heights, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Location & Directions

Address

27355 JOHN R RD

MADISON HEIGHTS, MI

Service Area

This agency serves patients in MADISON HEIGHTS and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:68%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.88% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
89%
Team Communicated Well
83%
Discussed Medicines & Safety
77%
Completed Surveys
71
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.2%
Flu Vaccination Rate26.3%
Improvement in Walking/Mobility86.3%
Improvement in Bathing84.1%
Improvement in Managing Medications78.4%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing82.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score61.1%
Health Info Transfer to Provider51.8%
Health Info Transfer to Patient85.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
5 reviews
Mackenzie

Mackenzie

Highly recommend this agency!! My mother requires 4 weeks of home antibiotics and the company we originally had was highly disorganized, and ended up not even being able to provide my mom the services we needed. Her team was able to have Accent provide my mom’s home care needs and the nurses are very knowledgeable, kind, and prompt. We are very pleased with the services!! Scheduling and coordinating care is a breeze. As an RN myself, they’ve provided high quality care to my mother and have taken a lot of stress off our shoulders regarding her situation.

Verified Google review
KONICA MINOLTA

KONICA MINOLTA

No written review provided

Verified Google review
Terri McPherson

Terri McPherson

Excellent service from both physical therapist that I had. They were both very knowledgeable and explained everything about what I was doing in rehab. The nurse was very caring and helpful. I would highly recommend accentcare for home care. They are a 10 out of 10 for me. Theresa McPherson

Verified Google review
Pam

Pam

I would not recommend using this company. There are several others that offer consistent service. The therapist and nurse s were very good however, the overall scheduling and staffing was terrible. I have had 2 knee replacements and two back surgeries, each time, I was sent home with home care. I had no problem. My 95 year old mom was sent home with accent health and there has been repeated issues with scheduling, despite my reaching out to supervisors on two separate occasions. They show up without calling and continually give short notice of when thery’re coming. Additionally you never know who’s coming from week to week. No conspiracy and no change despite my continued concerns and requests. I finally just asked them to stop coming. Too many other companies that are getting it right. I pray for the patients that may not have anyone to advocate on their behalf.

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Brenda Wasielewski

Brenda Wasielewski

I will not recommend this agency. We were scheduled nursing to show up and at the last minute we were informed they do not service Lake Orion area.

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF MICHIGAN. These are real experiences shared by families and patients.