HEARTLAND HOME HEALTH

midland, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

1320 WALDO AVE, SUITE 300

MIDLAND, MI

Service Area

This agency serves patients in MIDLAND and surrounding areas in MI.

Patient Satisfaction

4/5
Would Recommend:72%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.88% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
87%
Team Communicated Well
87%
Discussed Medicines & Safety
86%
Completed Surveys
137
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.3%
Flu Vaccination Rate50.5%
Improvement in Walking/Mobility89.4%
Improvement in Bathing90.1%
Improvement in Managing Medications86.5%
Improvement in Getting In/Out of Bed84.2%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score44.7%
Health Info Transfer to Provider62.1%
Health Info Transfer to Patient97.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
3 reviews
Lisa Maxwell

Lisa Maxwell

This is my mom's and my first experience with a home health care company. We were fortunate enough to have Kim O. as mom's nurse. She's professional, caring and goes above and beyond to care for not only her but me, my mom's daughter. Lisa Maxwell & Marcia Rott

Verified Google review
Samantha Daugharty

Samantha Daugharty

No written review provided

Verified Google review
Patricia Allen

Patricia Allen

No written review provided

Verified Google review

Reviews from Google Places for HEARTLAND HOME HEALTH. These are real experiences shared by families and patients.