COMMUNITY HOME HEALTH CARE OF WEST MICHIGAN, INC

muskegon, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

1909 RUDDIMAN DR

MUSKEGON, MI

Service Area

This agency serves patients in MUSKEGON and surrounding areas in MI.

Quality Highlights

Based on CMS quality data

3.64% falls with injury

Low rate of falls with injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

69% improved in mobility

Based on patient outcomes

69% improved in mobility

Based on patient outcomes

59% improved in bathing

Based on patient outcomes

41% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
100%
Team Communicated Well
100%
Discussed Medicines & Safety
91%
Completed Surveys
6
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility68.6%
Improvement in Bathing59.1%
Improvement in Managing Medications41.1%
Improvement in Getting In/Out of Bed69.0%
Improvement in Breathing73.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.6%

Lower is better

Discharge Function Score65.7%
Health Info Transfer to Provider92.3%
Health Info Transfer to Patient96.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Nancy Umphrey

Nancy Umphrey

Denied......to help someone with no legs and not good insurance.

Verified Google review
Mike Lang

Mike Lang

No written review provided

Verified Google review
SAMANTHA LANG

SAMANTHA LANG

No written review provided

Verified Google review

Reviews from Google Places for COMMUNITY HOME HEALTH CARE OF WEST MICHIGAN, INC. These are real experiences shared by families and patients.