COMMUNITY HOME CARE SERVICES

newaygo, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

183 W RIVER VALLEY DR

NEWAYGO, MI

Service Area

This agency serves patients in NEWAYGO and surrounding areas in MI.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.44% falls with injury

Low rate of falls with injury

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

71% improved in mobility

Based on patient outcomes

71% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
77%
Completed Surveys
53
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate76.7%
Improvement in Walking/Mobility71.1%
Improvement in Bathing84.2%
Improvement in Managing Medications55.0%
Improvement in Getting In/Out of Bed78.4%
Improvement in Breathing80.0%
Pressure Ulcer Rate2.1%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score60.9%
Health Info Transfer to Provider92.8%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
12 reviews
Rich Denise VanGessel

Rich Denise VanGessel

Gathering information for health care services for a family member or a friend.

Verified Google review
Sheryl Roeder

Sheryl Roeder

Excellent program!

Verified Google review
kelly aiken

kelly aiken

Let me give the truth about this place...it does not support care givers for help , it does not let you get a second opinion with a Specialist and you have to inform them before going to emergency or if you have a heart Dr. You have to inform them before going to them...,they promise that they come to you but they dont; they check for safety in their home and promise they will get the things and dont..They are in it for profit not Well being..The list goes on..you are, not allowed to see your primary Dr. ONLY ONE A YEAR..it is a state ran facility,stealing from the Federal government and not doing anything to help..WORTHLESS FOR THE ELDERLY..

Verified Google review
Nancy Umphrey

Nancy Umphrey

Denied referral d/t no insurance coverage.....in it for the money only

Verified Google review
Bobbi Graham

Bobbi Graham

Have them put everything in writing. They offered a certain wage and hours and it was much less once I started. The office staff is very nice and helpful with the exception of two that you don't want to turn your back on. If you are looking for a Christian atmosphere this is not the place. I heard it was a much better place under the parent's direction.

Verified Google review

Reviews from Google Places for COMMUNITY HOME CARE SERVICES. These are real experiences shared by families and patients.