HEARTLAND HOME HEALTH (MASON)

okemos, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Years in Operation

34

Location & Directions

Address

2150 ASSOCIATION DR, SUITE 200

OKEMOS, MI

Service Area

This agency serves patients in OKEMOS and surrounding areas in MI.

Patient Satisfaction

4/5
Would Recommend:76%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.34% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
67
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.3%
Flu Vaccination Rate82.4%
Improvement in Walking/Mobility91.3%
Improvement in Bathing89.9%
Improvement in Managing Medications83.3%
Improvement in Getting In/Out of Bed94.1%
Improvement in Breathing89.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score70.4%
Health Info Transfer to Provider96.3%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
18 reviews
Stephanie Robinson

Stephanie Robinson

Cara worked her magic! She was able to get services started within2 hours of my reaching out. I can not say enough about Heartland Hospice!!

Verified Google review
Justin Foster

Justin Foster

The entire Heartland Hospice Staff have been absolutely amazing, attentive and caring to all of our Ladies here at Katie's Place in Jackson, MI. A Big THANK YOU to Carrie, Lydia and Jeff for showing an amazing amount of compassion and care for our friend Shirley. Thank you so much from everyone here at Katie's Place.

Verified Google review
Julie Kufchock

Julie Kufchock

Kristin was great to work with when my step-mother entered hospice care. We all appreciated her support and guidance. She was very knowledgeable and helpful.

Verified Google review
BECKY IOCCA

BECKY IOCCA

Heartland was a huge blessing to my mom and our family. She loved the staff and they gave her great care. They took the time to get to know her personally and memories of her life. We received great communication and emotional support. She passed very peacefully. Thank you for all you do!! Carrie was the BEST nurse and Lydia was awesome as well!

Verified Google review
Colby Parks

Colby Parks

We used Heartland Hospice for our loved one. The Heartland team was absolutely amazing and took care of not only our loved one but our whole family. I could not be more pleased in the care and support that they provided us. They made this very difficult time a very easy and smooth ride for our entire family. A special shout out to Nurse Carrie. She is exactly the kind of person you want taking care of your loved one. We were so lucky to have her as our nurse.

Verified Google review

Reviews from Google Places for HEARTLAND HOME HEALTH (MASON). These are real experiences shared by families and patients.