GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

rochester hills, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Key Information

Years in Operation

29

Location & Directions

Address

1715 NORTHFIELD DRIVE

ROCHESTER HILLS, MI

Service Area

This agency serves patients in ROCHESTER HILLS and surrounding areas in MI.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:76%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.52% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
84%
Team Communicated Well
79%
Discussed Medicines & Safety
75%
Completed Surveys
187
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care82.1%
Flu Vaccination Rate54.4%
Improvement in Walking/Mobility92.7%
Improvement in Bathing90.7%
Improvement in Managing Medications85.7%
Improvement in Getting In/Out of Bed86.8%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score48.8%
Health Info Transfer to Provider98.0%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
34 reviews
Sherry DeTata

Sherry DeTata

I would not hire them if my life depended on it. The company is very disorganized and there is considerable amount of turnover with employees.

Verified Google review
crystal Johnson

crystal Johnson

Had a terrible experience with this company the workers like empathy for the patients p I don't feel like I've been rehabilitated just wasting my time from healing

Verified Google review
Cheryl Smith

Cheryl Smith

We are up in Grand Blanc and they have provided wonderful services to my husband. He has had a Physical Therapist, Occupational Therapist, and a Nurse who have done a great job providing home care. Christy the PT and Anna his Nurse were very helpful. .

Verified Google review
Shannon Rizzo

Shannon Rizzo

My grandmother was just put on hospice and I can’t say enough good about our nurse; Michelle! Her attention to detail is amazing. She’s so knowledgeable and you can tell she takes pride in her profession. We were thankful for Michelle. She’s right on top of everything!!

Verified Google review
Nicole Misch

Nicole Misch

My mother has been with Guardian angel hospice for a little while now and she couldn't be happier. Her care assistant Ida is excellent! She has such a kind demeanor and is very dependable, we have been extremely blessed to have her! Her nurse Michelle is also excellent. Mom really enjoys her company. Recently Mom went to respite and Michelle was there to guide the whole admission process. I highly recommend this company for anyone who is looking for a hospice provider.

Verified Google review

Reviews from Google Places for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS. These are real experiences shared by families and patients.