UNIVERSAL IN HOME HEALTH CARE

rochester hills, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

2565 SOUTH ROCHESTER RD, SUITE 107B

ROCHESTER HILLS, MI

Service Area

This agency serves patients in ROCHESTER HILLS and surrounding areas in MI.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

78% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
66%
Completed Surveys
30
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate63.8%
Improvement in Walking/Mobility82.5%
Improvement in Bathing87.3%
Improvement in Managing Medications61.8%
Improvement in Getting In/Out of Bed78.1%
Improvement in Breathing78.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score58.6%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient80.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
19 reviews
Betty Mitchell

Betty Mitchell

This young lady is unique I found her to be very professional and caring and funny I felt very comfortable with her, she didn't let me get away with any shortcuts I feel better than I have for some time blessings to you Jessica.

Verified Google review
Sarah Harms (Sarah)

Sarah Harms (Sarah)

Jessica was wonderful at working physical therapy magic on my partner after he had 4 surgeries on one foot. Her massage & exercises that were tailored for him brought much strength & comfort after struggling for months with post surgery discomfort. I would highly recommend her to anyone with any need for PT.

Verified Google review
Lydia Clark-Moore

Lydia Clark-Moore

My experience is going very well so far I am into my 4th visit and it was more than I expected. My therapist Jessica is very comfortable to speak with and she pays attention to what I am feeling and gives me additional pointers that I can use in my daily routine. I am looking forward to this treatment journey to great quality health!

Verified Google review
Charlie Sutton

Charlie Sutton

My therapist, Jessica was excellent. She provided clear expecatious, directions and support at all times to insure my success with all of my exercises.

Verified Google review
Tamika

Tamika

PTA Jessica was great working with my mom despite some age related and cognitive obstacles. Jessica was creative, compassionate and effective. Unlike some home therapist that seemingly show up just for the benefit of billing it was obvious that Jessica goal is to make a positive difference in the lives of her patients.

Verified Google review

Reviews from Google Places for UNIVERSAL IN HOME HEALTH CARE. These are real experiences shared by families and patients.