HOPE HOME HEALTH CARE SERVICES, LLC

southfield, MIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

27680 FRANKLIN RD, SUITE A

SOUTHFIELD, MI

Service Area

This agency serves patients in SOUTHFIELD and surrounding areas in MI.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

67% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
52%
Rated 9 or 10 (Excellent)
66%
Team Gave Professional Care
81%
Team Communicated Well
75%
Discussed Medicines & Safety
78%
Completed Surveys
20
8% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.8%
Flu Vaccination Rate63.2%
Improvement in Walking/Mobility66.7%
Improvement in Bathing79.5%
Improvement in Managing Medications80.3%
Improvement in Getting In/Out of Bed83.1%
Improvement in Breathing95.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score60.2%
Health Info Transfer to Provider77.1%
Health Info Transfer to Patient84.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
5 reviews
Sally Stein

Sally Stein

No written review provided

Verified Google review
Karen Lothery

Karen Lothery

No written review provided

Verified Google review
Felicia Johnson

Felicia Johnson

Ms Carmen was very helpful and respectful I love how she made sure my dad will get everything we need I would recommend the company great

Verified Google review
Dawanna Dugas

Dawanna Dugas

No written review provided

Verified Google review
S Smith

S Smith

No written review provided

Verified Google review

Reviews from Google Places for HOPE HOME HEALTH CARE SERVICES, LLC. These are real experiences shared by families and patients.