UNIVERSAL HOME HEALTH CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2002
Key Information
Location & Directions
Service Area
This agency serves patients in SOUTHFIELD and surrounding areas in MI.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.32% falls with injury
Low rate of falls with injury
85% improved in mobility
Based on patient outcomes
85% improved in mobility
Based on patient outcomes
85% improved in bathing
Based on patient outcomes
85% improved managing meds
Based on patient outcomes
80% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Julie Stepanski
Extremely disappointed! I was so excited to be approved after months of being on the waiting list. Unfortunately my worker seldom gets paid, can’t clock in or out, etc.. It’s been awful. Every couple weeks it’s something else. We keep being told they will fix it, etc. I am at risk of losing my worker due to lack of payment I highly doubt anyone at this company would work for free? Universal is preventing me from receiving the help that I truly need. I’m legally blind. I use a walker at all times. Shame on them. I would not recommend them to any family. UPDATE!!! Unfortunately, my worker resigned due to the incompetence of this company. I don’t know if many people that would continually work for free. , I found a new company and a new worker. If you have a loved one that requires confident and consistent healthcare please do not use this company .
Aya Berro
I would like thank Universal Homecare for providing such astonishing services for my grandmother. My family and I were greeted by their Director, Zana. She operates with integrity and professionalism. Not only did she provide options for my grandma but she is also very resourceful. It’s great to know there are really people out here that care.
Aya baydoun
I met Zana Murray at a facility after hearing about her from the residents and their families. They were absolutely right about her. She didn't disappoint. Shes a very compassionate person and a true professional! The nurse and homeaid came to the house to care for my mom. Universal homecare operates as a team. Will continue to spread the word for anyone looking for great service.
Alina Filip
When I first met Zana Murray, I was very impressed by her kindness, professionalism, and willingness to help everyone. She goes above and beyond for patients, collaborates well with others, and her focus is quality of care. She is passionate to make a difference in the community. I highly recommend her and Universal Home Health Care.
Mary Murray
I met with Neil, my physical therapist 2 days post op from a cervical spine fusion. Right from the start it was evident that he was a kind, caring and an engaging practitioner. His knowledge is super, his sharing guidelines and proper exercises with his patients, his gentle approach, all impressed me. I am at the close of treatment now, feeling much better with his help and guidance and I will miss his care, along with his quick wit. This is an excellent, patient, thorough, and intelligent therapist who has a good grip on providing the best care possible for his clients. Universal Healthcare is fortunate to have him……and so was I!
Reviews from Google Places for UNIVERSAL HOME HEALTH CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov