SWIFT HOME CARE

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Romeo Luli

Worse nursing home in Michigan do not take you loved ones here. they do not take care of you they think they know everything. They don’t listen to you when you tell them something and then your loved one ends up in hospital every two weeks stay away from this place.they don’t clean place smells bad nurses walk around with they’re air pods on their ears all day listen to music you asked for a nurse they tell you she or he it’s on break every time you ask for them you wait your show up an hour later for them to tell you that your mom or your dad is fine, which is not and then end up in the hospital next day. if I could, I would give it zero stars.

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Melissa Weller

My dad stayed here in Spring 2025 for several weeks. He kept declining and I spoke with staff and management. I had this intuition that something wasn't right- I know my dad and he is usually feisty. They kept minimizing my concerns such as "when do we consider a feeding tube?", "when do we send him back to the hospital?" etc. They waited until it was too late and he ended up transferring to the hospital in septic and cardiogenic shock. Patient to nurse ratio was unsafe. He went to the ICU where he later passed away. Staff bias allowed this place to fail my father. When he's in rehab, nobody works harder than him (if he is not septic). He hated being at a facility and would do anything to get out. I think they have potential but need better staffing ratios and training. A good nurse doesn't assume what you see is baseline and will listen to family.

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Debra giordano

about 2 1/2 weeks ago, my brother-in-law was admitted to Medilodge Of Sterling Heights. On the time of his admission, he was very weak disoriented and basically just a very sad mess. Over his stay at Medilodge He has become more stronger more sociable and working on his way to return to better health to return to his home. During his stay there I was able to speak with the social worker Deidra and I believe that I’met an angel. This person went completely out of her way to help my brother-in-law with a much needed agenda that we were thinking that there was no way this is going to be Accomplish . Miss Deidra Took it upon herself to make things happen for him he was able to get what he needed and it was a relief to him and the family members that this was able to be done . Every time that I asked to speak to Miss Deidra, it was not a problem. She happily met me and we were able to Discuss my brother-in-law situation with him present. Upon speaking about Medilodge of Sterling Heights I find that the staff is friendly and helpful with the way HIPAA and the policies of the nursing home. They do their very best to help answer any questions and try to assist as many issues. Nursing facilities can be a very sad place for one of our loved ones to be in. It’s very hard to go there day by day and visit and see the sadness but I am grateful and thankful for Medilodge of Sterling Heights for the care that they have given my family member. I give a great big shout out and thank you To miss Deidra for her kindness her motivation and Work ethics she is amazing and she is greatly appreciated by this family. Many people that you meet in life you never forget even the littlest thing that they do but she went way beyond and her kindness will not be Forgotten. Sincerely, Debra Giordano 12!3/25

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Michele S

If I could give a negative score I would. Anyone who says this place is clean or acceptable for their loved one has set a very low bar. My loved one almost died due to lack of care. He was literally not checked on from the time my mother left until she returned the next day. This ended in an ICU stay of 2 weeks. We happily did not return to this facility. Do yourself a favor and run!

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Stephen Martinez

Pretty sad when your love one is a resident of this place.And turns their laundry it and then it comes up missing never to be returned! my family member three times if not more! his clothing has come up missing as well as clothes out of his room being stolen!!! I've been taking pictures and using black permanent marker and marking on all his clothing now. I'm keeping the receipts. Then if it continues to happen.I'm going to file a complaint with the attorney general's office of the state of michigan!!!