MUNSON HOME CARE
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1966
Key Information
Location & Directions
Service Area
This agency serves patients in TRAVERSE CITY and surrounding areas in MI.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.92% falls with injury
Low rate of falls with injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
84% improved managing meds
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Philip Coumans
VERY disorganized. I use to get CPAP supplies. They keep track of when a resupply is authorized by insurance and immediately contact you by phone (a text and a call) and email. Sounds great, right? Wrong! It doesn’t matter which of those 3 messages you respond to, you will still get hounded by the other two, even after you’ve placed your order. There seems to be no coordination between the people doing the calling, texting, and emailing. I’m going to look into using a different company.
Keith Sherrell Welcker
Staff (esp. Autumn) was extremely helpful as I was from out of town with a broken CPAP part (and I interrupted lunch 😕 ). Other large supplier wouldn’t even talk to me since I wasn’t an existing patient. Bear in mind if you’re in a bind like I was you may have to pay retail, I was just happy to not have another night without it.
Pat O
While up here on vacation , came to realize we left a part for the c-pap at home. After calling we stopped by and Chris had us all set up and out the door in minutes. Very helpful and friendly staff. They couldn’t have been better.
Kristie Bach
Chris has been extremely helpful! I have gotten all my c-pap supplies and equipment through Munson Home Medical for years. The only reason I put down 4 stars instead of 5 is that it is pretty difficult to get to a person on the phone - lots of buttons to push on automated menus, only to get to the end and have to leave a message.
Bill Barnes
Extremely disorganised and incompetent. It took about 5 phone calls and several weeks to finally get my supplies. Now I have been randomly charged $180 for a mask I neither ordered nor picked up. Nobody will respond or help in any way. This company is not worth the stress, hassle and headaches!
Reviews from Google Places for MUNSON HOME CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov