CARING NURSES OF MICHIGAN, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1995
Key Information
Phone
(248) 965-3722Years in Operation
31
Location & Directions
Service Area
This agency serves patients in TROY and surrounding areas in MI.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
100% improved managing meds
Based on patient outcomes
100% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Mary Isaacs
I want to thank Jacob and his team from the Royal Oak location for the wonderful job they are doing to care for my husband who is in independent living in Rochester Hills, Michigan. Their attention to his care and kindness have given me a tremendous amount of peace knowing he is in such good hands. I would highly recommend Cornerstone Caregivers if you have a loved one who needs to be cared for. This is my second review for Cornerstone and I just want to reiterate what a great company this is and how wonderful Jacob and his team are in the care of my husband. This is a wonderful company that I would highly recommend. Again, many thanks.
Karen Olex
Jacob and the whole team are always kind, respectful and considerate to my mom. They promptly answer my questions when I have them and are flexible with the occasional cancellation of necessary service. Mom feels safe and well cared for with each caregiver. As a family, we are grateful for the support given to mom. I recommend Cornerstone Caregiving.
Cristina Niccolini
If you care about your family member DO NOT HIRE THIS COMPANY. We hired Cornerstone to care for my aging parent with dementia. Jacob assured me that he had been certified in dementia care and his company would be the perfect fit. Jacob may be certified, but his caregivers certainly are not. On the last night, the caregiver Makayla was basically yelling questions at my parent and I looked at her and said "you know they have dementia, right??" The next morning, I walked in to my parent awake and sitting in a wheelchair with a dried puddle of urine underneath the chair that had soaked through not only the brief, the sweatpants, and the wheelchair, but also the inch-thick seat cover. Makayla was asleep in a chair on the opposite end of the room. The brief weighed at least 10 pounds because she never bothered to change it for at least 12 hours. That was the last straw. Now that I have a new caregiving company I realize how truly awful Cornerstone is and I feel sick that it took me so long to fire them. Cornerstone has no concept of "companion" care and instead their "caregivers" would just sit in the room on their phones and ignore my parent, or often sleep, as we have now seen on the facility video cameras. The assisted living facility has now BANNED Cornerstone from taking care of anyone in the building. This was after we watched another caregiver repeatedly shove my parent into the wheelchair on another occasion on video, which was horrifying. They apparently never interacted, fed, or offered drinks to my parent - one of the main requirements of the job. I should have known this was the case when every time I visited my parent they would be hungry and thirsty and would eat and drink so much with me. With our new caregivers, every time I visit and offer food or water it is mostly refused or my parent will have a bite or two or a sip or two because they don't need it. Keep looking until you find a good, caring company for your family - anything but Cornerstone. When we would bring up numerous issues, Jacob would quickly and repeatedly apologize - he should win an award for his apologies - and assure us that he was taking steps to fix the issues but nothing ever got better. This company and the majority of their caregivers are truly cruel and I hope no one else suffers under their care.
Judy Kerr
Cornerstone Caregiving in Troy, Mi goes above and beyond taking care of their clients. I had requested their patient transportation service, however with the tornado that hit the night prior to my surgery it caused issues for my family to travel to take care of me. Cornerstone stepped up and made for sure I was safe for the next 24 hours, with great care from Dominique. Thank you to all the Cornerstone employees of Troy, Mi for your passionate care and most of all working with me in every aspect. Blessings to you all.
Maria Cox-Wiggins
My sister needed some help after having a couple strokes at a young age. The people at Cornerstone Caregiving are wonderful. Shebria is upbeat and positive. She is gentle and caring. She always treats my sister with dignity and respect. Cornerstone caregiving has enabled my sister to live independently in her own apartment and it means everything to us! They are good people and they have good leadership. I can’t say enough good things about them!
Reviews from Google Places for CARING NURSES OF MICHIGAN, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(248) 965-3722Years in Operation
31
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov