NEW DIMENSIONS HOME HEALTH CARE INC.

fergus falls, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Years in Operation

30

Location & Directions

Address

312 NORTH TOWER ROAD

FERGUS FALLS, MN

Service Area

This agency serves patients in FERGUS FALLS and surrounding areas in MN.

Quality Highlights

Based on CMS quality data

2.83% falls with injury

Low rate of falls with injury

Better than average

90% timely care start

Care started promptly after referral

Better than average

54% improved in mobility

Based on patient outcomes

54% improved in mobility

Based on patient outcomes

60% improved in bathing

Based on patient outcomes

66% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.6%
Flu Vaccination Rate41.8%
Improvement in Walking/Mobility53.7%
Improvement in Bathing60.3%
Improvement in Managing Medications66.3%
Improvement in Getting In/Out of Bed59.2%
Improvement in Breathing43.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.8%

Lower is better

Discharge Function Score71.7%
Health Info Transfer to Provider50.8%
Health Info Transfer to Patient62.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
9 reviews
Darcy Koeckeritz

Darcy Koeckeritz

We have been very greatful to have New Dimensions part of my moms care. The weekly nurse visits show compassion, quality attentive care and genuine concern for my mom. The staff at New Dimensions is courteous, responsive and very pleasant to work with. I am grateful for their care.

Verified Google review
Rachel Bishir

Rachel Bishir

Very poorly run. They have no regard for their clients. They don't call and notify their clients if your house keeper calls in, quits, or a schedule change. You have to chase them down to find these things out. My last straw was a schedule change. They swapped me and another clients time that lives in my building, for no reason at all. She was as bad as me because it didn't work for either one of us. No answers when I called the office, just because. And there are others where I live who feel the same way. I don't recommend it.

Verified Google review
Diane Thorson

Diane Thorson

Contacted the agency three times to inform them they were billing the wrong insurance plan for my brother. Obviously they do not want to be paid for the visit. It doesn’t seem to have an impact on calling them to make the correction. Very disappointed in this aspect of their service.

Verified Google review
Candice Hasbargen

Candice Hasbargen

I have had no issues with N.D. Their office staff is friendly and have a handle on their clients and crew and all of the bureaucracy being a State/Fed reimbursed business. Previous providers didn't know which office you should call for whom, who was where or doing what. I have been very pleased with New Dimensions.

Verified Google review
SHAWN SIEDOW

SHAWN SIEDOW

They are courteous and very professional. They really made me feel as tho they cared at the start, but as time went on their services dissipated. Because of their inability to fill needed aid positions I no longer have an aid. Due directly to that I have been shaking for more than a week, a bath takes me 3 hours, and now arthritis is developing because of the shaking the aids used to work on. I am also NOW out of two prescriptions, and when my nurse comes every 2 weeks, She is in her car before I can get to the door. When I told my nurse how well the aids used to help, she merely replied "Ya, I heard about that". What's that mean? The caring feeling has definitely vanished This NEVER would have happened with the original people

Verified Google review

Reviews from Google Places for NEW DIMENSIONS HOME HEALTH CARE INC.. These are real experiences shared by families and patients.