HOME HEALTH CARE INC

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mario portugal

My father used two other agencies that had staffing and customer care issues. This company was timely and had really kind staff from back office to the PT and nurse.

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Rachael Peterson

Sheila, from OT helped my mom and dad with several physical disabilities. She guided me through getting a referral to in- home hospice care for my dad. She was kind, patient, and kept us informed on what to expect. She has great knowledge and very informed.

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Crystal

My 91 year old grandmother has gotten weaker due to health issues (including breaking her femur). For almost a year she has been working off and on with another home care agency (after breaking her femur) and their therapy sessions were effective enough to get her stronger and back up and walking each time she has had a health issue. Recently she has been hospitalized for a different reason. We requested that same agency when she was hospitalized and the hospital told us that they were setting up services with the same company, but they didn't. It was this agency. So, since this agency has good reviews, we just stayed with them (it's been about a month). My grandmother has not seen any success with physical therapy. They have PT assistants come to the home who conduct ineffective exercises (at least they were ineffective for my grandmother). They only came out once a week and because my grandmother didn't make progress they stated that the insurance company doesn't pay them if she doesn't make progress. So, instead of them examining the effectiveness of their services, they sought to blame the family (including her PCA) for not doing physical therapy at home with her everyday when no one in the family are trained physical therapists and can only work with her when she isn't feeling weak so as not to risk her falling again. This company should take responsibility for their own lack of effectiveness instead of trying to use a scapegoat. One supervisor was understanding when we reported our experience. Then another one called back and proceeded to co-sign the condescending conversation and lack of responsibility that we originally had with the physical therapist. I have no idea how this company has good reviews.

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Pam Pugh

My mother was referred to this health care agency by her rehab facility. Her PT Ashley and OT Chelsea have been very good. As for the rest of the staff, I agree with one of the other reviewers.....I'd give them a zero. She never did get a home health aide, a nurse was supposed to see her once a week and that hasn't happened, and after getting through to the receptionist, our phone calls went to voicemail and weren't returned. When she needed help, she didn't get it. We give Ashley and Chelsea get a good rating. Communication from this company was very poor.

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Sherri Peppi

Home Health Care Inc, specifically, Brian Juul, are a fabulous and trustworthy resource for our senior population and for those of us with aging parents. They have an entire team that will meet the needs of their clients with compassion and professionalism. They bring peace of mind to family members that is second to none. Wonderful team! Thank you, Brian, for all that you and your team have done for our mom before and after her recent knee replacement surgery. I can't tell you how appreciative we are and always will be!