REGENCY HOME HEALTHCARE SERVICES, LLC

maple grove, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

10467 93RD AVENUE NORTH

MAPLE GROVE, MN

Service Area

This agency serves patients in MAPLE GROVE and surrounding areas in MN.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.13% falls with injury

Low rate of falls with injury

Better than average

85% timely care start

Care started promptly after referral

Better than average

52% improved in mobility

Based on patient outcomes

52% improved in mobility

Based on patient outcomes

60% improved in bathing

Based on patient outcomes

57% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
87%
Team Communicated Well
82%
Discussed Medicines & Safety
79%
Completed Surveys
159
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care85.1%
Flu Vaccination Rate52.9%
Improvement in Walking/Mobility52.0%
Improvement in Bathing59.6%
Improvement in Managing Medications57.2%
Improvement in Getting In/Out of Bed49.8%
Improvement in Breathing42.3%
Pressure Ulcer Rate1.7%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score83.9%
Health Info Transfer to Provider44.2%
Health Info Transfer to Patient39.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
15 reviews
Vanessa Merritt

Vanessa Merritt

Amazing staff and clients, flexible schedule,

Verified Google review
Kris Bakaric

Kris Bakaric

Management has been great and friendly helpful nurses

Verified Google review
Trent Gilsrud

Trent Gilsrud

I’m a man of few words… this place is awful.

Verified Google review
kylee novak

kylee novak

This is the worst Homecare agency I have witnessed . They don’t staff the families, they approve time off without notifying the family, staff are allowed to come and go as they please. Causing dangerous situations . I witnessed the staff that come from this agency in a family members home. They are not being held to a nursing standard, MARS are not updated, the case manager committed fraud and said they did a home assessment when they never showed up to the home . YOU WOULD BE BETTER OFF USING ACCRA OVER THIS COMPANY . There wages promote poor staffing , they are $4 then another home companies stating pay. And now that they received a poor review that’s accurate , as I have personally witnessed it. They have now sent out a mass email to all of there employees incentivizing them to leave a positive review. Don’t fall for it .

Verified Google review
maria hinz

maria hinz

Jessica and Paul are both so amazing to work with. I text Jessica last night at 6 and 602 she had my problem solved. That's team work.

Verified Google review

Reviews from Google Places for REGENCY HOME HEALTHCARE SERVICES, LLC. These are real experiences shared by families and patients.