BEST CARE HOME HEALTH INC

minneapolis, MNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

3008 UNIVERSITY AVE SOUTHEAST

MINNEAPOLIS, MN

Service Area

This agency serves patients in MINNEAPOLIS and surrounding areas in MN.

Patient Satisfaction

4/5
Would Recommend:71%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
68
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.7%
Flu Vaccination Rate46.4%
Improvement in Walking/Mobility76.0%
Improvement in Bathing85.1%
Improvement in Managing Medications47.3%
Improvement in Getting In/Out of Bed72.2%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score63.3%
Health Info Transfer to Provider61.6%
Health Info Transfer to Patient77.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.2
14 reviews
JD S

JD S

The Owner is awesome. The Clinical Manager has lost her mind. She claims she is not a micromanager and that is a complete lie. Her “pet” I mean assistant clinical manager is a whiny tattletale. Unless they get a new clinical manager and assistant manager, I’d never recommend this place. Really sad considering the owner is great.

Verified Google review
Jodi Davis

Jodi Davis

* 1 Star Avoid This Agency at All Costs In less than six months, I've had three different case managers through Bestview Care Options--none competent, none reliable. My son's CDCS/DD Waiver plan suffered delays and disruption because of their lack of responsiveness and professionalism. Emails and calls went unanswered. Critical deadlines were ignored. Even the supervisor's contact information was invalid. My support planner, Accra (our fiscal agency), and I did our jobs. Bestview failed at theirs--and my son paid the price. If you're seeking reliable, compassionate, and timely care support, do NOT choose this agency. I've filed a complaint and I am planning to move to a different provider.

Verified Google review
JeLynn

JeLynn

Soooo frustrated with Best Care administrative staff! As a Client of Best Care working to onboard Home Care staff has been a nightmare. My care staff team have not received onboarding materials and information in a timely manner, phones are rarely answered during business hours, emails via their website have never been returned. Internally it seems there is a disconnect between staffing departments, creating even more confusion on my behalf as a client. I hear my care team frequently mention trying to contact anyone at Best Care for employee questions go unanswered or they can’t reach anyone at the office.

Verified Google review
rebecca larson

rebecca larson

This company does not take disabilities seriously...do not waste your time talking to Intake regarding your needs and what they can offer...they should not be licensing for CADI or any other waiver services. After just a short conversation with them, it became apparent clients needs are not in their best interest...

Verified Google review
Felicia Scott

Felicia Scott

Great job

Verified Google review

Reviews from Google Places for BEST CARE HOME HEALTH INC. These are real experiences shared by families and patients.