MILLE LACS HOME CARE

onamia, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Location & Directions

Address

200 ELM STREET NORTH

ONAMIA, MN

Service Area

This agency serves patients in ONAMIA and surrounding areas in MN.

Quality Highlights

Based on CMS quality data

1.56% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
94%
Team Communicated Well
95%
Discussed Medicines & Safety
97%
Completed Surveys
36
37% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care82.8%
Flu Vaccination Rate56.5%
Improvement in Walking/Mobility85.2%
Improvement in Bathing83.6%
Improvement in Managing Medications87.7%
Improvement in Getting In/Out of Bed80.0%
Improvement in Breathing98.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score87.5%
Health Info Transfer to Provider68.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
59 reviews
Carly Shedd

Carly Shedd

If I could say zero I would. They let me walk out concussed out of my mind. I walked around for a month that I don't remember screwing up my life and dry heaving. I ended up needed to be put to sleep for two weeks. Also I had two physical therapy referrals expire because they couldn't answer the phone or return my call.

Verified Google review
Ashley Beck

Ashley Beck

I was a little upset I called to make an appointment with Dr. K only to be told he no longer was working there. This truly saddens me Dr.K is one of the small few that actually listen and cares genuinely for his patients. I now go to his office in Sartell. I can see why the Onamia healthcare system is losing millions of dollars every year. Rather than having a fellowship trained pain physician of 25 years experience, providing excellent care in which many of the patients followed Dr. K they are bringing back a nurse practitioner from center for pain, a few years ago center for pain was investigated by the FBI and had insurance is removed. They are basically requesting patients pay for their pain care out-of-pocket. What a joke.

Verified Google review
Jon Thompson

Jon Thompson

If I could give zero stars, I would. We live 5 minutes away from the clinic/hospital (have for 5 years) and we've chosen to transfer ALL our care elsewhere that's an hour away! That should tell you everything you need to know. Absolutely awful. No follow through, doctors are incompetent. Urgent care is even worse. Unless you're dying- go elsewhere. To MLHC: I have personally filed written complaints about this and several other issues for the past 2 years. Not once was there a reply or even any improvement. That itself speaks volumes.

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Patti Klein

Patti Klein

Communication would be very helpful, get told it will be soon, never hear or see anyone for hours. Totally understand when trauma patients or critical patients are needed to be seen, so just COMMUNICATE to patients that are WAITING because of being told it would be soon. And what’s up with ONLY 1 doctor on duty, this seems unfair to that dr, having to run around seeing patients and unfair to patients being seen, hurry in , hurry out. Like stated before, understand emergency’s come up and if it was me I’d want the drs attention, but just let others know, we understand. When not knowing it gives bad vibes about the whole hospital & staff..

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Monnie Rassen

Monnie Rassen

Came here with a breast infection that had my completely drained. I have 3 littles at home and waited last min to go into urgent care. This was a Monday night. The staff did their jobs, and the doctor was amazing and very kind. I am so glad I feel better after some IV and antibiotics. Thank you. Also, there was a little wait, but we just moved up here from Minneapolis, where you're lucky to get into urgent care before 3 hours. So, 20-30 min wasn't bad at all!

Verified Google review

Reviews from Google Places for MILLE LACS HOME CARE. These are real experiences shared by families and patients.