ACCURATE HOME CARE

L

Lisa

Grateful for the services and quality care our child receives from accurate. Staffers Emily and Lindsey are always working to fill caregiver shifts so we can continue to work full time. Thank you to Becky and Mary CM that tie us all together and help this little family do what we need to do day in and day out. The caregivers that Accurate trains to prepare for our child’s care, are extraordinary and compassionate. You know who you are LPNs, RNs and PCAs 🥰 Hats off to you all! These services are AMAZING

A

Amanda Johnson

Nurses do not take care of their patients well. They never call PCP when they should for life threatening symptoms. Show up then leave. They only want your money.

T

Tina Jo

Horrible company! Does not care for your family at all!! Monet has horrible bed side manner and no communication or clarification on anything! They will drop you if you require them to do anything over the bare minimum! Also!!!! And a big also!!! They are liars! They said 2 of their employees got injured with my husband and are out on workman’s comp! I have cameras and it never happened! DO NOT TRUST! As soon as I complained they were immediately trying to drop us! And the first chance they got they dropped us! And why did they drop us you ask? They contacts my husbands primary and talked him into saying he isn’t safe at home! But have no evidence or will not tell us how he isn’t safe? Shady! Shady shady!! Please if you love your family do not trust this company!!

S

Susan Stennes

I hired accurate home care over 12 years ago for my child and have weathered through with them because I believe in their motto and care they have provided my child. The new CEO has been very open to communicate anytime I have contacted him. The communication with the staff has greatly improved and I have hope it will continue. I believe in the people who are involved in making Accurate a caring and quality home health service for those who need it. The nurses are amazing and hard working along with the rest of the staffers at Accurate. I will continue to support their growth and endure their growing pains with them as Accurate continues to grow and develop.

A

Adam Burgi

This review is for the St.Cloud office. Wish I could give less then a star. We started with Accurate for a mental health behavioral aid, another aid and a inhome family therapist. When we first met with them they were unaware we wanted the therapist but once we told them then they said they would make sure to call us about it. About a week or 2 I called them and they had no idea we wanted one but were going to get us one. About a week or 2 latter I called and got the same story again. It must have taken at least 1 1/2 months to get the therapist. There was two different times 2 different workers had to cancel one day and the story the company gave us for them canceling was completely different then the story we got from the worker. So we were lied to. Another worker canceled more then she showed up so we told the company we did not want her anymore. So they got someone to replace her. While working with the company we had 2 different people that we worked with leave the company. Our son really liked both of these people. The last one that left the company was basically the only reason we had stayed with the company. This company kept giving us so many problems and I made it very clear that we liked one of the workers and she was the only reason we stayed with them. Well like I said we fired one of the people from working with us. Got a replacement and she was pretty nice. Then a month down the road out of nowhere the old one shows up. I flat out told her that we did not want to work with her anymore and I had no idea why she was here. That was the last straw. Since our favorite worker had left the company we saw our chance and ran from the company as fast as we could. Oh and one of the family therapists just did not show up for an appointment. Turns out they laid her off along with like 15 other people and did not even bother telling us. Stay away from this place! In about a week we are starting with Nystrom and associates. I can not say they will be better, but I am very confident that can not be worse.