STEELE COUNTY PHNS

owatonna, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1966

Key Information

Website

Not Available

Years in Operation

60

Location & Directions

Address

BOX 890 635 FLORENCE AVENUE

OWATONNA, MN

Service Area

This agency serves patients in OWATONNA and surrounding areas in MN.

Quality Highlights

Based on CMS quality data

73% timely care start

Care started promptly after referral

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
91%
Completed Surveys
20
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care73.0%
Flu Vaccination Rate61.1%
Falls with Major Injury7.5%

Lower is better

Health Info Transfer to Provider34.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
10 reviews
winterlux

winterlux

Terrible communication. Terrible management. A complete disservice to the community. Would never recommend.

Verified Google review
N/A “Kitcat74” N/A

N/A “Kitcat74” N/A

When getting a hold of anyone especially your care coordinator n caseworker of a so called health plan, with a Medicare program, no one did anything for me and help with anything and then they couldn't even have the courage to tell me why my case was being closed as I have been awaiting cataract surgery for over a year n with my doctor's orders n bc of my deteriorating back n with more disc's herniated, I was suppose to get some inside home care help n with transportation to stores so I would not have to carry so many pounds of weight up stairs, couldn't even get that. They got me cut off of a program (ARC) N then just like that, my transportation was also canceled n now no way to get me to any doctor appts for the eyes and my back. I am on Medicare n a program that helps get one to a hospital n doctor visits n now, no way to get surgery. Why? No one has the courage to say why?

Verified Google review
Alex Fleming

Alex Fleming

Thank you Angie. For everything. Your kindness. Your support. You always went above and beyond. I will miss you. Thank you public health for all that you do for us out here. I am truly thankful. You are amazing people.

Verified Google review
Ang Abe

Ang Abe

Did a great job taking care of our community during the pandemic! Also they do a amazing job helping our seniors stay in their homes so they don't end up in nursing homes or assisted living homes. And providing WIC for mothers in need of assistance. And providing our community with vaccines. Keep up the great work Public Health! You are a great asset to our community in keeping it safe and healthy!

Verified Google review
Francy B Hall

Francy B Hall

Our household tested positive for COVID using home tests. We want to do our duty to help track the numbers and type of COVID variants here in Steele County. We called Public Health to find out if they or other entities provide testing for accurate data collection. The PH nurse said "Public Health is not testing or tracking home tests". That is NOT what we asked. She seemed oblivious. Now we wonder how under-represented the numbers are here in Steele County.

Verified Google review

Reviews from Google Places for STEELE COUNTY PHNS. These are real experiences shared by families and patients.