AVERA@HOME PIPESTONE

pipestone, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1968

Key Information

Years in Operation

58

Location & Directions

Address

916 4TH AVENUE SW

PIPESTONE, MN

Service Area

This agency serves patients in PIPESTONE and surrounding areas in MN.

Patient Satisfaction

4/5
Would Recommend:74%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.14% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
86%
Team Communicated Well
88%
Discussed Medicines & Safety
88%
Completed Surveys
50
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate66.9%
Improvement in Walking/Mobility84.2%
Improvement in Bathing86.8%
Improvement in Managing Medications87.9%
Improvement in Getting In/Out of Bed82.8%
Improvement in Breathing86.1%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score71.4%
Health Info Transfer to Provider95.7%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.2
47 reviews
Hanno Hauck

Hanno Hauck

My experience with this hospital was by far the best comparing to all the hospitals i’ve been to. I love the staff, and I especially loved our provider Dr. Wilkinson. She was so patient and understanding, never pressured me with anything rather she will listen to you. Since we moved out of the state, I likely won’t be seeing her again, but I do miss being under her care.

Verified Google review
Rosemary Horton

Rosemary Horton

We had the worst experience there. It was about 15 years ago, and I am still angry. I should have filed a formal complaint. I took my mother to the ER for abdominal pain. They accused her of drug seeking. Didn't run any tests for HOURS. The staff just kept insulting her. It turns out she had an intestonal/bowel obstruction. She had to go SD for surgery. The pain was really bad, she could have died.

Verified Google review
Amy fluffyinc@yahoo.com

Amy fluffyinc@yahoo.com

my mom admitted from er with serious symptoms.... ..was notified from nursing home she needs more care than they can give....ambulance ride to hospital .....family met mom in er , did tests , and admitted .......family left work and drove thru day to get there ....24 hours later ......no dr seen with family , we waited all day to see dr - no dr .....and all of a sudden mom discharged by nurse when we walked out of room just for few minutes (been there all day waiting for dr , results , ask questions , want more tests done etc ) ...was told today mom would stay overnight yet by nurses ..mom is still not well/better and they had to wake her to dress her .. ....transported back to nursing home .....ridiculous the communication.......isn't the health field suppose to be there for the UNhealthy .......I feel they waited all day for us to walk out a minute .....didn't know til discharge papers that dr was there at 642 am but no dr communication with us ....we been wanting brain scans , etc ....and find out only at discharge they were done and we were not notified ....moms bp dropping to 90/over 48 ......nursing home not excited about mom back without answers on her condition/symptoms either ......we put our trust in the Dr s and the Lord but ill pray to the Lord to continue to take care of mom and pray to the Lord to TEACH the Dr s who should be doing their duty also to take care of our loved ones .....I didn't want to give 1 star but it would not let me post unless I did ...... :(

Verified Google review
David Nix

David Nix

Took my son to the clinic and got yelled at for wasting their time they charged me and not insurance, Son passes out a week later, I take son to ER get yelled at for not bringing in sooner 1 hr later get yelled at for wasting the ER time get charged thousands for nothing but yelling. I took my son to another place, paid 75 bucks, and he was diagnosed with strep throat. They have no clue what they are doing, can't even diagnose strep throat. Then they overcharge for yelling at you.

Verified Google review
M B

M B

I wanted to write this for the Hospice, but I am unable. So, I will be more generic. I have a primary doctor at Pipestone Medical clinic and I have been very impressed. Dr. Savio and her team are amazing. They are caring, empathetic and I never feel rushed when I have an appointment. I have met other providers there when she was unavailable for a sick visit and I have been equally impressed. Also, the Avera Hospice group is amazing! I adore them all. They took care of my Dad when he passed and were so kind and attentive. As family we can get a little challenging due to emotions, but they never held that against us. They were patient and understanding. The team that work with dying patients and their families are such gifts as that is a hard job, but they all do it so well. They will always hold a special place in my heart. I can't say enough good things about them.

Verified Google review

Reviews from Google Places for AVERA@HOME PIPESTONE. These are real experiences shared by families and patients.