INTERIM HEALTHCARE OF THE TWIN CITIES

roseville, MNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1981

Key Information

Location & Directions

Address

2680 ARTHUR STREET

ROSEVILLE, MN

Service Area

This agency serves patients in ROSEVILLE and surrounding areas in MN.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.48% falls with injury

Low rate of falls with injury

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

71% improved in mobility

Based on patient outcomes

71% improved in mobility

Based on patient outcomes

69% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
78%
Completed Surveys
545
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate66.3%
Improvement in Walking/Mobility71.2%
Improvement in Bathing68.9%
Improvement in Managing Medications56.5%
Improvement in Getting In/Out of Bed75.8%
Improvement in Breathing81.8%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score60.2%
Health Info Transfer to Provider72.0%
Health Info Transfer to Patient92.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
12 reviews
Sara Stenzel

Sara Stenzel

Use caution with for-profit agencies like Interim for hospice care in a long-term care setting. Our family used Interim for our mom, who has dementia. We experienced poor communication, unprofessional interactions with staff members, and questionable documentation of visits. We switched hospice providers and transferred our mom’s care to a non-profit hospice group (affiliated with a well-respected clinic) and have absolutely no regrets about the switch!

Verified Google review
Susan Hammel

Susan Hammel

We are so grateful to the caring, professional, and capable staff at Interim. From physical therapy to occupational therapy and finally, hospice, they took great care of my mother. The care coordinator kept in excellent touch with me and the therapists always called, texted or left me a message after each session. I can't say enough good things about the hospice experience, too. At such a sad time they helped me sheperd my mother through a peaceful passing. Maybe they should be called Interim Angels.

Verified Google review
Emily Davey

Emily Davey

We partner with Interim at my senior living facility. Sam does a great job checking in to see how our partnership can be the best. They always make sure residents are well cared for. I recommend them to those looking for home care.

Verified Google review
Debra Kaufhold

Debra Kaufhold

My mom just passed away and the Interim hospice group was taking care of her during her last week and a half. I cannot say enough about the staff that helped our family through this very difficult time. There are so many questions that we had as a family and we were encouraged to call at any time and our calls were returned quickly. Mom declined pretty rapidly and the support we received was amazing and they were very good about keeping us informed about what we could expect. I would highly recommend this team to help make a difficult time a little easier.

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Westlund Jessica

Westlund Jessica

They truly put their patients needs first, offering all three divisions of care. Skilled Home Care, Hospice and Private Pay HHA needs! Would recommend them to my family, friends and strangers alike if asked.

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF THE TWIN CITIES. These are real experiences shared by families and patients.