ACCENTCARE FAIRVIEW HOME HEALTH - WEST, LLC

saint paul, MNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1976

Key Information

Years in Operation

50

Location & Directions

Address

767 EUSTIS STREET, SUITE 150

SAINT PAUL, MN

Service Area

This agency serves patients in SAINT PAUL and surrounding areas in MN.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.04% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
82%
Completed Surveys
1405
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.5%
Flu Vaccination Rate74.3%
Improvement in Walking/Mobility91.5%
Improvement in Bathing91.7%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed92.0%
Improvement in Breathing91.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score66.7%
Health Info Transfer to Provider79.1%
Health Info Transfer to Patient95.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
27 reviews
Stephanie Luminous

Stephanie Luminous

Couldn’t be more disappointed with the lack of care and communication this “service” provides. Do not trust these people with your loved ones.

Verified Google review
Shana Hohn

Shana Hohn

The assessment nurse at St. John's Fairview hospital had no bedside manner. She didn't even introduce herself by name and never asked any of our names or anything about our father personally, who is dying. From the moment she sat down we already knew she would not go to bat for us because all she kept talking about was the reasons why he wouldn't qualify and never really spoke positively about anything really. Her spiel was very scripted and not personal. After assessing our dad and giving the report to their Medical Director, they completely denied not only GIP, but any hospice care at all! The three physicians treating our father were absolutely baffled that they didn't approve our patient who is clearly at the end of his life with clear parameters for hospice. When delivering the information to our family about the denial, she was very robotic and cold - not what one would expect from a nurse in this position who should be caring, empathetic, and compassionate not only to the patient dying but to their family. We got a second opinion from another Hospice provider who came the next day early morning. The nurse took one look at our father and couldn't believe her eyes that AccentCare denied him hospice. They approved him immediately for services. What a disappointment to be treated this way by this company. They really need to do better. Or hire better.

Verified Google review
Leanna Giles

Leanna Giles

The nurses are good. But everything we needed. They were a day late I never did get a sponge things. My mom wanted to see the chaplain, but he kept putting her off and by the time he made it there she was already too far gone to communicate with him, so thanks for that. I had to block my mom in her bed with her wheelchair and walker so that she wouldn’t get up because it took two days to get a bed.

Verified Google review
Kyrah Albers

Kyrah Albers

My family and I had a wonderful experience with this company when it came to the care for my great uncle! They made him feel comfortable and cared for. Rest in peace Uncle Phil and thank you Accent Care!

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Courtney Callison

Courtney Callison

Accentcare is a top notch company!! They are extremely responsive and they are quick to help others. They are fully staffed, and they are friendly staff. I know when my loved one needs care, I will call Accentcare. They are 24/7, so nights and weekends I am able to get ahold of a live person which is amazing!

Verified Google review

Reviews from Google Places for ACCENTCARE FAIRVIEW HOME HEALTH - WEST, LLC. These are real experiences shared by families and patients.