VITALCARING GROUP

gulfport, MSMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1975

Key Information

Years in Operation

51

Location & Directions

Address

10281 CORPORATE DRIVE

GULFPORT, MS

Service Area

This agency serves patients in GULFPORT and surrounding areas in MS.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.37% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
85%
Completed Surveys
261
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care92.8%
Flu Vaccination Rate37.4%
Improvement in Walking/Mobility89.2%
Improvement in Bathing88.3%
Improvement in Managing Medications89.8%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing92.8%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score59.3%
Health Info Transfer to Provider62.6%
Health Info Transfer to Patient73.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.1
7 reviews
Kathlene Costello

Kathlene Costello

Sierra is the best PT for my patient. My client is very stubborn but Sierra has the touch to make her want to do the exercises. She is excellent with older clientele!

Verified Google review
Jennifer Bohanon

Jennifer Bohanon

Nurse pulls up and sits in my yard for at least 20-30 minutes before coming to the door. Nurse is very rude to everyone in the house. Very unprofessional in her attitude and the way she talks down to the caregiver of the patient. The caregiver has Firefighter and Medical training. This happens every time she comes. Also today as soon as she came in the first thing out her mouth was she need the restroom. Wow

Verified Google review
Kim G

Kim G

This service seems useless. They show up, sit in the car for about 10-15 minutes, come in for MAYBE 10 minutes, take BP and temp, ask if there have been any changes in your health or prescriptions. Then they say good to see you and leave. Very cold and indifferent, seems mad at the world, obviously hates her job as an LPN, said her boss an RN would be coming next time and on that visit noone showed up or called to reschedule. They sure are billing the insurance company though. Would not recommend.

Verified Google review
L C

L C

Jodie was my nurse and she is very knowledgeable and so caring. I am very grateful for her and the support I was given by her and especially Karen on my home care following knee surgery. Karen is the best PT I have ever encountered! A miracle worker with a heart of gold. I will continue to update my progress with Vital Caring as I will be phased out unfortunately because of insurance coverage. Highly recommend!

Verified Google review
V Smith

V Smith

Treatment and service have declined significantly since Kare-in-Home (local) was bought by VitalCaring Group (a private equity group). The new management cannot seem to keep nurses or CNA's and substitutions and random rotations of staff are the norm now. In addition, the staff doesn't seem to communicate with each other or the patient's medical files effectively. Medical and care supplies that were once routinely provided are scarce now in an effort to, I assume, cut costs. I wouldn't recommend VitalCaring to any home health or hospice patients in the area.

Verified Google review

Reviews from Google Places for VITALCARING GROUP. These are real experiences shared by families and patients.